Background of the issue:
I am trying to resolve issues with my WordPress site after reinstalling WPML. The default language is English, and the site URL is hidden link.
Symptoms:
After reinstalling WPML, the footer on the translated Japanese page uses an old template, while the English page footer is correct. Additionally, the language switcher is positioned differently on the Japanese webpage compared to the English webpage.
Questions:
How can I fix the footer on the Japanese translated page to match the current template?
Why is the language switcher positioned differently on the Japanese webpage compared to the English webpage?
I see that Maiya, our AI agent, assumed that you are using the Beaver Themer plugin, but you are using Elementor. Please check our Elementor guide and see if it helps you to solve the problem: https://wpml.org/documentation/plugins-compatibility/elementor/. Especially see what we explain about translating templates.
However, if you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply. Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ **IMPORTANT**
- - Please back up the site files and database before providing us access. --
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I've reviewed the Elementor header and footer templates on your site, and they appear to need an update. I can tell it by the circled arrow icon next to Japanese. Please see the attached screenshots. You need to update the translations of the header and footer to apply the same layout.
Please let me know if this is helping you solve the problem.
