Hi there,I'd appreciate it if you can come back with the result of the update and the steps mentioned in the chat.
If the problem persists, you will need to copy your website to a staging version so you can test the steps below:
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except WPML and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
We updated the WPML plugin to the latest version; also, two other plugins needed to be updated, so we updated them all to the latest version. After all these processes, we checked the issue again, but it persisted. So we checked other posts also; actually, the posts that we are trying to update are not updating correctly because they have a lot of content in them. We are getting an update failed error. So we checked some other posts with less content, and they are getting updated, and the new changes are also showing in the WPML advanced editor.
What will the exact issue be? When the update failed error shows, we are getting a 502 error (Failed to load resource: the server responded with a status of 502 ()) in the browser console. PFA.
Thank you for the observation. The best people that can help when 502 error happens is your hosting service provider.
Please ask them what error causes that issue. It might be server resources or something else
that they can provide a better insight.
If it is a PHP memory limit issue you need to ask for more PHP memory from the hosting as from the debug info I can see the max is 512M on your server which you already use.
Also ask if it is possible to increase the PHP execution time option to 300 seconds.
It must be some sort of a server resource thing as it happens on big pages and not small ones.
As mentioned the best way is to ask the hosting service provider for detailed report when this happens
How can we remove the queue jobs? We have a lot of in-progress translations in the queue and almost all the posts are 4-5 months old and we are not translating it further. How an we reduce the number of queues?
