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This topic contains 8 replies, has 2 voices.

Last updated by Noman 1 year, 8 months ago.

Assisted by: Noman.

Author Posts
May 30, 2023 at 6:41 pm #13741807

daanL-5

Automatically add swatches to the colours of attributes in different languages. Would be nice if this can be imported, instead of manually adding the swatches colours in attributes. Thanks in advance!

Scherm­afbeelding 2023-05-30 om 20.40.46.png
May 31, 2023 at 6:46 am #13743439

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. We have another client who had a similar issue and was able to fix it by following the below thread:
https://wpml.org/forums/topic/woodmart-theme-swatches/#post-10539733

If still an issue persists, please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/

Please let me know if this resolves your issue or if you need further assistance.

Thank you

May 31, 2023 at 6:53 pm #13749587

daanL-5

Problem is not solved. I set all checks on copy where color is mentioned, but nothing happened. Do you have other ideas?

June 1, 2023 at 7:52 am #13751441

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for trying those steps, To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is really important.

Thank you

June 6, 2023 at 7:22 am #13775505

daanL-5

Hi there, I will ask permission with my client to share this and come back to you.

June 6, 2023 at 9:11 am #13776831
daanL-5

Another issue is the following. When you look at: hidden link, all the product variations are visible.

When you look at the Dutch version of the website, hidden link. Only the color: Traffic White is visible. Any clue how this is possible?

New threads created by Noman and linked to this one are listed below:

https://wpml.org/forums/topic/product-variation-sync-issues/

June 6, 2023 at 12:47 pm #13778891

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Okay sure, please provide me wp-admin login credentials after taking permissions.

I’m enabling a private input box for your next reply.

Please make sure to take a backup of your site first for safety reasons.

Regarding the variation sync issues, it's a different issue and will be handled separately as per our support policy. I have created a new ticket for this:
https://wpml.org/forums/topic/product-variation-sync-issues/

Thank you

June 7, 2023 at 8:56 am #13783307

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

The login info is not working here, could you please provide me with the working login details so that I can debug this issue on your site?

Thank you

June 7, 2023 at 4:33 pm #13788269

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for providing the login details. I checked the field settings from WPML >> Settings > Custom Term Meta Translation and those seem fine. So, I try to re-save the attribute values in the default language but it showing the update failed message, so I deactivated all plugins except WPML, WooCommerce, and Woodmart and follow the below steps in order to update the attributes:

1. Went to Products >> Attributes.

2. Clicked on the “Configure terms” from the Diameter attribute.

3. Switched to the English(default) language using the admin language switcher.

4. Clicked on the Edit link.

5. Just pressed an Update button without doing any changes.

I have followed the same steps for all attributes terms for this one product:
hidden link

You may need to follow the same steps for other attribute terms. Could you please check and confirm?

Thank you

text swatches.png
color swatches.png
NL attributes.png