Brand filter

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Supporter timezone: Europe/Kyiv (GMT+03:00)

Tagged: Bug

This topic contains 3 replies, has 2 voices.

Last updated by Andrey 2 days, 19 hours ago.

Assisted by: Andrey.

Author	Posts
September 30, 2024 at 2:21 pm #16236640
patrickV-45	Background of the issue: I am trying to use the brand filter on my WordPress site that uses WPML. The site URLs are hidden link, hidden link, and hidden link. The brand filter is not working fully in English and German. Symptoms: Brand filter not working in English and German. Questions: Why is the brand filter not working on my site in English and German? How can I fix the brand filter issue on my WPML site?
September 30, 2024 at 5:00 pm #16237320
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	This is Andrey here. I will continue to assist you. I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.
October 1, 2024 at 12:22 pm #16240307
patrickV-45	any update over the discussion?
October 1, 2024 at 3:43 pm #16241729
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I've reviewed your website and cannot replicate the issue. Here are the steps I followed: 1. Open this link hidden link. 2. Use the brand filter to select Aquamaster, for example. 3. The link changed to hidden link, and the products are filtered by brand. What am I missing?