This thread is resolved. Here is a description of the problem and solution.
Problem: You are trying to update the homepage translation into Italian, but the updated and translated part is not displaying properly. Translated items are scattered, and pictures are missing. Solution: We accessed your site using the previously provided details and made a minor edit to the homepage in English, then updated it. Subsequently, we updated the Italian translation. This approach should resolve the display issues on the Italian version of the homepage. Please check the Italian homepage to confirm if everything appears as expected.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking the related known issues and verifying that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
Hi,
Can you tell me if the translation of the home page is 100% completed in the translation editor? Also, are all the templates assigned to original page (such as footers, headers, etc) translated as well?
Yes everything is translated 100%. I just performed a minor update on my homepage and thus translated a few strings (the ones having an issue now). Same problem occurs in another page
I'm Osama from WPML forums support. I'll be glad to help you today.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please back up your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
To speed up the process, I used the previously provided access details. I edited the homepage in English, made a minor edit, and updated it.
After that, I updated its Italian translation, which worked as expected on the front end. Would you please check it and let me know if it works correctly? (hidden link)
