Can't add a new image for the product gallery for the Chinese version

Tagged: WCML

This topic contains 0 replies, has 1 voice.

Last updated by hindujhanB 10 hours, 5 minutes ago.

Assisted by: Paola Mendiburu.

Author	Posts
October 4, 2024 at 9:08 am #16252954
hindujhanB	Background of the issue: This website is a WooCommerce website. I have created the Chinese version using WPML plugin. After integrating this plugin, I couldn't add a new image for the product gallery. Symptoms: The image is disappearing once I add it and click on the update button. Questions: Why can't I add a new image for the product gallery in the Chinese version? How can I fix the issue of the image disappearing after updating?

Author

Posts

October 4, 2024 at 9:08 am #16252954

hindujhanB

Background of the issue:
This website is a WooCommerce website. I have created the Chinese version using WPML plugin. After integrating this plugin, I couldn't add a new image for the product gallery.

Symptoms:
The image is disappearing once I add it and click on the update button.

Questions:
Why can't I add a new image for the product gallery in the Chinese version?
How can I fix the issue of the image disappearing after updating?

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.