[Resolved] Can't translate image titles and descriptions as well as breadcrumbs

Hi Carlos,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Please note, I have opened a new ticket for the Breadcrumbs won't translate issue. Because as per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. I will get back to you soon on the latest ticket. Thank you for your understanding.

A couple of requests for tracking the *I can't translate image titles and descriptions* issue.

1) Please let us know the exact steps to reproduce the issue on your site with a couple of post URLs having this issue

2) Please allow me to make a duplicator copy of your site using the Duplicator plugin(https://wordpress.org/plugins/duplicator/) for debugging the issue on my local server. So we can troubleshoot the issue without affecting your live site.

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Thanks!

Bigul

Hi Carlos,

Please check the sandbox site now. I am getting the expected results after the following steps - hidden link

1) Visit WPML>>Settings>>Post Types Translation
2) Set *Translatable only show translated items* option for *Galleries(thegem_gallery)*
3) Save the changes
4) Visit Galleries>>All Galleries
5) Translate the Spanish Galleries to English manually - https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/#how-to-use-manual-translation
6) Visit WPML>>Settings>>Custom XML Configuration
7) Add the following code *Custom XML Configuration* field and save the changes

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag ignore-content="1">gem_gallery</tag>
      <attributes>
        <attribute type="post-ids" sub-type="thegem_gallery">gallery_gallery</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

8) Open the Portfolio post for editing in Spanish and make a minor change in the content to refresh the translation settings
9) Update the Spanish Portfolio post and update its English translation

It also worked in your sandbox site, when I manually translate the *Bosque de Chapultepec* gallery to English. Please check and let us know your feedback.

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Thanks!

Bigul

Hi Carlos,

Thank you for the updates. Please try the following steps after a backup and check if is there any difference in the result.

1) Visit Galleries>>All Galleries
2) Switch to English via the Dashboard language switcher
3) Open the English Gallery post for editing - hidden link
4) Remove all the current images from Gallery. Guess it is still in Spanish
5) Insert the images translated into English
6) Save the Gallery post

--
Thanks!

Bigul

Hi Carlos,

Thank you for the updates. Take your time. We will wait for your feedback.

--
Thanks!

Bigul