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Tagged: Documentation request
This topic contains 1 reply, has 2 voices.
Last updated by Prosenjit Barman 1 year ago.
Assisted by: Prosenjit Barman.
Author | Posts |
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November 21, 2023 at 9:42 am #14884675 | |
edwinO-3 |
Hi, we would like the contents of the cart retained when a user/customer switches language. I found that there used to be a setting for that, but I can't find it. I found this on your website: "Cart options I can't find that section on the settings page. Where did it go? Edwin |
November 22, 2023 at 12:21 pm #14897403 | |
Prosenjit Barman Supporter
Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00) |
Hello Edwin, Please be informed that the Settings to Synchronize the cart contents should be available at "WooCommerce > WooCommerce Multilingual > Settings ↳ Cart". If these options are not visible to you, that would be quite unusual. Could you please check and confirm that you're using the latest version of WooCommerce Multilingual(5.2.1) on your site? If you're using the latest version but still don't see the option to adjust the Cart settings, a closer inspection will be required to understand the root cause. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. IMPORTANT Looking forward to your response. Best Regards, |