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This topic contains 9 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 4 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
September 21, 2023 at 11:48 am #14438215

tobiasW-41

I am trying to change the default language of a post category. As you can see in my first screenshot, the category "uncategorized" is set to Vietnamese as default, which is wrong. It should be German since German is the default language of the site.

When I tried to change the original language in the WP category settings, it utterly destroys the entire site. I then get "Internal Server Error" on each link click.

How can I change the default language of a category without destroying the site?

Screenshot 2023-09-21 134311.png
Screenshot 2023-09-21 133424.png
September 22, 2023 at 6:29 am #14443491

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Welcome to WPML support. I'd be happy to help you with this.

Can you please open the category translations first and set the translations to be not of the default language category, there should be "This is a translation of" select box, you should select none, while the original category doesn't have any translations you can change the langauge of it.

If the similar issue occurs after the above steps, It looks like there is some php error happening on your site which is creating the problem, being so can you please follow the below steps and share me the results.

1. Add the following code to your wp-config.php

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', true );

https://wpml.org/documentation/support/debugging-wpml/

2. Repeat the action of creating the problem.

3. Copy and paste the contents of debug.log (log file inside the /wp-content/ directory) here for me to see. https://wpml.org/documentation/support/debugging-wpml/#how-to-send-debug-log-to-the-supporters

Look forward to your reply.

Thanks

September 25, 2023 at 4:42 am #14454307

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

September 25, 2023 at 6:40 am #14454549

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

The Unkategorisiert has a English translations, I disconnected it and now I can change the language of the category without any issue, please check and confirm.

Thanks

September 25, 2023 at 12:28 pm #14458233

tobiasW-41

The entire website is down. Please try to click any link on the website. You will get Internal Server Error. Please act ASAP because our users are already complaining. Thank you.

September 25, 2023 at 12:31 pm #14458305

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello

I can see it, but once I save the permalinks the error is not there, I don't think this is caused by us, I suspect that the server resources are reaching the limit.

Please contact your server provider and ask about the frequent internal server error once.

Thanks

September 25, 2023 at 12:36 pm #14458383

tobiasW-41

What do you mean with "saving the permalinks"? How do you do that?

September 25, 2023 at 12:39 pm #14458385

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

You can go here and hit "save changes" hidden link

Thanks

September 25, 2023 at 12:43 pm #14458393

tobiasW-41

When i check the category translations now, I see 2 "uncategorized": One in German original ("unkategorisiert") and one in English ("uncategorized"). I suppose the second one should not be there, or?

Screenshot 2023-09-25 144209.png
September 26, 2023 at 4:33 am #14462917

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

You can remove the one that is not used.

Let me know if this helps.

Thanks