Connect other WPML account to this site

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 1 reply, has 2 voices.

Author	Posts
August 4, 2023 at 1:31 pm #14155197
joneV	Hello, We have an existing site with translations, connected to my WPML account. We want to disconnect my account and connect someone else's WPML account to this site. How can we do this (and make sure non of the translation get lost in the process)? Thank you
August 4, 2023 at 8:41 pm #14157177
Mateus Getulio Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hi there, Thanks for your contact. You can proceed normally with this keys change, and the translations won't be lost. Please follow these steps: - Go to https://wpml.org/account/sites/ - Find the key of your affected site and erase it - Create a new key and copy it - From the WordPress dashboard navigate to Plugins -> Add New -> Commercial, Click on "unregister the site" on the right top next to Check for updates - In this same plugins panel, click under the “Register” button below WPML plugin - Add your new Site Key copied above It should be fine after this. Please give it a try and let us know how it goes. Thanks, Mateus.

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