[Resolved] Content/Description tab missing from Woocommerce multilingual

Hi Andreas,

CAn you tell me which product you managed to update so that the woocommerce multilingual description ? and the process to update?
thanks

HI Andreas,

Thanks for your reply.

So If i understand you correctly. I will not be able to use the woocommerce multilingual translation if the wordpress editor is chosen for the products. But it does work for all products expect the ones i had used the elementor editor on.

If I take the urban Bikepack black for example . After an update of the product there is still no content description in the woocommerce multilingual. I would like to use the multilingual for the translation of images , Do I need to switch to the wmpl editor then , and if i do that will the wordpress editor disappear. I read that switching to wpml edtior, i will need to add in the translated product again. Since this is a staging site , do you recommend I test that. and what is best practice, I am trying to understrand also if our developer has advised us incorrectly.

Hi,

I tested to make one product use the wpml editor - Luna reflective Gloves DOT - the issue in the back end of the woocommerce multilingual persists.

Hi Andreas,

So the big issue for me is that using either translation method. WPML - Translation or the WordPress editor - the content description tab has disappeared for certain products in the woocommmerce multilingual editor.
I sent 2 pictures in my last reply - I had changed 1 product to use the wpml editor to test - whether the content description tab then shows in the back end of the multilingual editor.
For all the products that i used elementor editor instead of the wordpress editor on the products page, after switching back to the wordpress editor - those content decription tabs are missing form the multilingual editor - therefor - if i translate the images and save - the content disappears from the product page - wordpress editor.
Do you understand the issue? Attaching some images for you again.

Hi,

I have been researching and I found this article about adding page builder widgets for translation.

I can see in the back end when I go to the classic translation there is a pagebuilder that popsup and then disappers very quickly. IS this something that could be causing the issue of the content/description tab not being visible in the back end? adding image that shows the page builder when you first go on the page, before it disappears.

https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/

Hi Andreas,

Thanks for your reply and testing.

Ok so then the only way is to make a duplicate of the product or a new product.

I was hoping there was another solution as now this will change all the product ids, and then that needs to be changed further on in all our systems which is a hassle.

But as you say changing the original product has not resolved the issue so now this is the solution.

I will test this and test moving the products to use the wpml editor instead before I go ahead on the live site.
IS there anything I should think about when moving from the wordpress editor to the wmpl editor?

Thanks for your help,

HI Andreas,

I talked with my team and I think we can just duplicate the products like you suggested for a faster resolution to this issue.
Thank you so much for your help, I am doing some ohter testing with other wpml issues that we have been having and I will open another support ticket should I find that my testing needs assistance from support.