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This topic contains 6 replies, has 3 voices.

Last updated by wouterv-34 1 year, 10 months ago.

Assisted by: Itamar.

Author Posts
June 22, 2023 at 8:38 pm #13880859

wouterv-34

I have a question about a pending issue: https://wpml.org/forums/topic/coupon-in-gravityforms-doesnt-work-in-translated-language/.

It's closed, but not resolved yet. I would like to get an update, but I don't know how to react, since it's closed...

June 22, 2023 at 8:57 pm #13880933

wouterv-34

Could you please send the URL to the sandbox again in this topic? I can't find the chat anymore in which you send it...

June 22, 2023 at 9:38 pm #13881003

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Here is the login link to the sandbox site:
hidden link

June 25, 2023 at 5:53 am #13889837

Itamar
WPML Supporter since 02/2016

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I'll continue to help you with this issue.

We need to replicate this issue on a fresh WordPress installation. Then I'll be able to escalate it to our compatibility team. You can access it through this link:

hidden link

With this link, you'll be directly logged in.

I already installed WPML and its add-ons on this site. And Also the Gravity Forms plugin.

Could you please install any third-party plugins you are using to add coupons with Gravity Forms and see if the issue is replicable on a clean WordPress installation?

Please configures WPML and Gravity Forms as set on your site (just the basic configurations needed to replicate the issue are enough). Please also ensure you install the latest version of the plugins.

Please let us know when everything is finished, and you can replicate the problem.

Thanks,
Itamar.

June 25, 2023 at 6:12 am #13889845

wouterv-34

Thank you. I will work on it tomorrow. I’ll let you know when I’m finished.

June 25, 2023 at 6:36 am #13889855

Itamar
WPML Supporter since 02/2016

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Yes, please.

I'll wait for your reply.