Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 15:00 8:00 – 15:00 8:00 – 15:00 8:00 – 15:00 8:00 – 15:00 -
- 16:00 – 17:00 16:00 – 17:00 16:00 – 17:00 16:00 – 17:00 16:00 – 17:00 -

Supporter timezone: Europe/Rome (GMT+01:00)

Tagged: 

This topic contains 1 reply, has 0 voices.

Last updated by Alejandro 3 days, 17 hours ago.

Assisted by: Alejandro.

Author Posts
March 2, 2025 at 5:36 pm #16765975

romanM-27

Background of the issue:
I am trying to use your automatic translations for 155 products. When I translate them one by one, it works well. However, when I select 20 products to translate at once, I encounter an issue. Here is the link to the page where the issue can be seen: hidden link

Symptoms:
I see 'Waiting for translator' and nothing happens. The translations are not implemented, and credits are lost.

Questions:
Why are the translations not being implemented when I select multiple products?
Can you return the credits or translate the products?

March 5, 2025 at 8:56 am #16777177

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hello there!

You see "waiting for translator" because those were not sent to be translated automatically but by a person.

If you go to WPML > Translations you'll be able to edit them and once you open thme they will appear fully translated if you have not disabled the default option to translate automatically by default.

However, you can select them again from WPML > Translation Management, and this time select "translate automatically". if the credits were already charged, then you won't get any more credits charged (but i believe they weren't since the pages still haven't been opened in the translation editor).

Can you please try that and see if it works that time? if not, then please go to WPML > Support > Advanced Translation Editor > Error Log and send me a screenshot with the 3 entries on top of that page.

Thanks in Advance,