default language issue

This thread is resolved. Here is a description of the problem and solution.

Problem:
You have mistakenly set Russian as the default language in WPML on your website and are unable to translate content from English to Russian as a result.
Solution:
If you're experiencing this issue, we recommend the following steps to reset WPML and set English as your default language:
1. Backup your website.
2. Navigate to WPML → Support and click on the Troubleshooting link.
3. On the Troubleshooting page, in the Reset section, check the box that says

I am about to reset all translation and language data

. Then, click on the

Reset and deactivate WPML

button.
4. Reactivate WPML and set it up again, this time ensuring English is set as the default language.

Please note that this solution might be irrelevant if it’s outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 1 reply, has 0 voices.

Last updated by Andrey 1 week, 3 days ago.

Assisted by: Andrey.

Author	Posts
November 20, 2024 at 1:01 pm #16424777
denisE-11	Background of the issue: I am trying to translate my site from English to Russian using WPML. My site is hidden link. By mistake, I set Russian as the default language. Symptoms: I am unable to translate my language into Russian because Russian is set as the default language. Questions: How can I change the default language to English in WPML? How can I translate content from English to Russian after changing the default language?
November 20, 2024 at 9:27 pm #16426559
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. From what I understand, you selected russian as the default language of the content when you set up WPML, meaning all your content is currently under russian. The only solution is to reset WPML and start over if you wish to change this. Here’s a step-by-step outline of what to do: 1. Backup your website. 2. Go to WPML → Support and click on the Troubleshooting link. 3. In the Reset section of the Troubleshooting page, check the box that says I am about to reset all translation and language data. Then, click on the Reset and deactivate WPML button. 4. Activate WPML and set it up again.