elementor section appears nowhere in WPML to be translated

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	-

Supporter timezone: America/Sao_Paulo (GMT-03:00)

Tagged: Not WPML issue

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year, 6 months ago.

Assisted by: Mateus Getulio.

Author	Posts
July 6, 2023 at 1:31 pm #13960359
nickS-28	elementor section appears nowhere in WPML to be translated elementor template is translated change made to original language and updated, so that ATE also updates, still content is neither listed in the ATE of the blogpost itself nor the elementor template hidden link
July 6, 2023 at 8:38 pm #13963201
Mateus Getulio Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hey there, Thank you for contacting our support. Can you please tell me if the widget you use to add this text is a standard Elementor widget or a custom one created by your theme? In some cases, the widget might be not registered for translation so you need to register it in order to be available for translation. Please check the following doc and let me know if the steps mentioned there help to register this widget: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/ If that doesn't work, I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - Please make a backup of site files and database before providing us access. - If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link Please, let me know if you need any additional details. Have a nice day.

The topic ‘[Closed] elementor section appears nowhere in WPML to be translated’ is closed to new replies.