[Resolved] email notification which is sent to the customer's email address is not translated

Yes, this is the problem I am facing:

- Pay for your booking (pay.jpg) -> English.
This is a new email notification. It seems at though only the older ones are affected by the error.

- After I confirmed the booking from WP Admin, received another email (confirmation-2.jpg) -> Mix of Hungarian and English.
Yes, the English you see in the email are strings which have been separately and successfully translated. The Hungarian are the strings of the email notifications which I have translated but for some reason are not been sent out in the proper language.

- After a minute, got another email "Check-in confirmation" (confirmation.jpg) -> English.
Yes, this is translated with the translation manager and not with he string translation and there are no errors with this email.

- cancellation email - this is also an older email and therefore the error happens here.

I will need a few days as the staff member who can clone the website is not yet back. I will send you the details as soon as I have them

I need to reply to this thread or it will be automatically closed

Hi,
I have the staging website, please send me the private message option again and I can send you all required info

Thank you very much for your help!

Hi Alejandro,

Thank you so much for that detailed video!

Before I make the changes you suggested I would like to ask you a few more questions.

I was thinking about this odd bug and I would like to mention something to see if you think that could be the cause for the whole issue.

When I first created the website the default language was set on English, as I am not Hungarian, and that was easier for me for setting up the website and all details. When I added WPML plugin and translated all pages, I realized that if the default language of the website remains English than the English version of the website's URL would be root URL and the Hungarian one would be root URL/HU.
Since the guesthouse is in Hungary, I thought it would make much more sense if the Hungarian version has the root URL and the English translation of it has the root URL/EN.

So I had to change the default language to Hungarian, fix a lot of errors that happened after that. And if the ticket history of this account is kept than you will see I had errors with the website a few times because of this switch. Normally, changing the language of the string from English to Hungarian fixed it but now it seems it does not. Perhaps that's why the backend continues to jump back to English for you all the time.

Also, please note that the confirmation and cancellation emails as well as most other emails except the pay for booking email are all older emails that were active when I made the switch. The pay for booking is a new addition to the plugin, added in one of the last updates. I am not sure when the error started happening as before there were no issues with the emails showing in the wrong language.

If all of this is true, what would be the solution:
1- should I create another, brand new website with Hungarian as the default language and transfer all existing data (such as pages, existing booking ect.) on to the newly created website and that will fix the current bug and prevent future ones?
2- Maybe there is a way now to set the default language of the website as English but have the website URL show on the Hungarian translation and on the English one have the /EN?
3- If I make the changes you suggested and keep all strings in English and then translate them into Hungarian will that solve the problem or am I to expect more future bugs as new updates of the HB or WPML take place?

Thank you very much!