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[Waiting for user feedback] Employer Dashboard Disappears with WPJB Plugin

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

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This topic contains 4 replies, has 0 voices.

Last updated by Long Nguyen 1 day, 5 hours ago.

Assisted by: Long Nguyen.

Author Posts
November 14, 2024 at 11:46 pm #16405338

jeffB-12

Background of the issue:
I am working on a site under development and trying to translate the employer dashboard page using WPML. The page URL is hidden link. Additionally, I need help with editing footer translations, which don't seem to be handled by the string editor.

Symptoms:
The entire content of the employer dashboard page disappears when attempting to translate it.

Questions:
How can I translate the employer dashboard page without losing its content?
How can I edit footer translations if they are not handled by the string editor?
November 15, 2024 at 6:58 am #16405811

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Jeff,

Thank you for contacting WPML support, I’m happy to help you with this issue.

The plugin "WPJobBoard" isn't available in our list of compatible plugins https://wpml.org/plugin/
so it could be a compatibility issue between WPJobBoard and WPML. To be able to report the compatibility issue we need to replicate the issue on a clean installation. I created a clean installation of WordPress, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using this link
hidden link

Kindly follow the steps below:

- Don’t restore your site there.
- Install WPJobBoard plugin.
- Try to replicate the issue with minimal steps.
- Then let me know the steps to replicate it.

Regarding the footer, I see that you use Divi builder to create the footer template. I suggest you go to WPML > Translation Management to translate the Divi template and check the footer on the translation page. Please follow the documentation https://wpml.org/documentation/theme-compatibility/divi-builder/

Looking forward to your reply.
Thanks
November 15, 2024 at 7:01 pm #16409539

jeffB-12

Thanks Long.

Ive set this up here with default theme: hidden link

you will see the blank page the same here.
November 18, 2024 at 2:00 am #16412400

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I can see the issue on the sandbox site. I'm discussing this compatibility issue with our 2nd tier support and I will update you here when I have something to share.
Meanwhile, you can help us move forward by contacting the plugin WPJobBoard author and asking them to join our Go Global program, where our Compatibility developers will help them make their product compatible with WPML.
https://wpml.org/documentation/support/go-global-program/

Thanks for your co-operation.
November 21, 2024 at 1:28 am #16426982

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Our 2nd tier support found a way to show the employer dashboard on the translation page, please follow the workaround below and let me know if it helps:

1. Edit the file /wp-content/plugins/wpjobboard/framework/ProjectAbstract.php

2. Around line 210, replace the code

        if(isset($config[$param]) && (!empty($config[$param]) || is_numeric($config[$param]))) {
            return $config[$param];
        } else {
            return $default;
        }

with this one

        if(isset($config[$param]) && (!empty($config[$param]) || is_numeric($config[$param]))) {
            // workaround WPML for compsupp-7696
            if(is_numeric($config[$param])){
                $config[$param] = apply_filters( 'wpml_object_id', $config[$param], 'page', true );  
            }      
            return $config[$param];
        } else {
            return $default;
        }

❌ IMPORTANT: Please backup your database and website before proceeding ❌

If it works on your site, please also help us report this issue to the plugin author and ask them to join our Go Global program, where our Compatibility developers will help them make their product compatible with WPML.
https://wpml.org/documentation/support/go-global-program/

Thanks.