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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using WPML on your site and have assigned a team member as a translator. After performing automatic translation and assigning him the review, he encounters an error 402: payment required when clicking the review button.
Solution:
We have identified that the error 402 might not be directly related to WPML but could be stemming from another plugin, specifically the Google Language Translator plugin, which might be conflicting with WPML's functionality. We recommend deactivating the Google Language Translator plugin to see if this resolves the issue.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 4 replies, has 1 voice.

Last updated by Andrey 1 month, 1 week ago.

Assisted by: Andrey.

Author Posts
March 14, 2025 at 5:25 pm #16818093

andreK-35

Background of the issue:
We are running a paid version of WPML on our site hidden link. I have assigned a WordPress member of our team as a translator. Then I did automatic translation and assigned him the review.
On my server i have more than 768 MB per PHP script available.

Symptoms:
When the translator clicks the review button, he gets an error 402: payment required.

Questions:
Why does the translator receive an error 402: payment required when clicking the review button?

March 14, 2025 at 5:30 pm #16818203

andreK-35

editing the wp-config.php did not work, because in the implemented file, there is no memory limit defined.

March 14, 2025 at 8:32 pm #16818542

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

From what I can see, the error seems to originate from another plugin or your server rather than WPML. It seems to be coming from hidden link.

Have you attempted to deactivate the Google Language Translator plugin?

March 15, 2025 at 10:50 am #16819663

andreK-35

Hi Andrey,

yes i have deleted google translate. plugin.

also - the error occurs only with the assigned translator.
if i do the translation with the standard login, the review function works fine.

i am attaching the recent debug information here:

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March 17, 2025 at 3:43 pm #16826171

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Are you still experiencing the same error after deleting the plugin? Could you please upload additional screenshots? Does the same happen if you translate a new test page?