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[Resolved] Fatal error

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is seeing a below error:
Fatal error: Uncaught Error: Call to undefined function mb_ereg_replace_callback() on updating the secondary language page.

Solution:
This issue usually happens when the "Multibyte String" PHP extension is not enabled by your server, which is necessary for the WPML plugin to work properly: https://wpml.org/home/minimum-requirements/

So please contact your hosting support and ask them to enable it on your site. Here is some information about it: https://www.php.net/manual/en/book.mbstring.php

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 2 voices.

Last updated by othmaneB-4 1 year, 8 months ago.

Assisted by: Noman.

Author Posts
February 28, 2023 at 4:39 pm #13138069

othmaneB-4

I am trying to:

I receive this message while trying to update the language in my website for the products and posts

Link to a page where the issue can be seen: Check the screenshots attached

I expected to see:

Instead, I got:

Screenshot 2023-02-28 at 17-33-56 WordPress › Error.png
Capture.PNG
February 28, 2023 at 4:53 pm #13138229

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. This issue usually happens when the "Multibyte String" PHP extension is not enabled by your server, which is necessary for the WPML plugin to work properly: https://wpml.org/home/minimum-requirements/

So please contact your hosting support and ask them to enable it on your site. Here is some information about it: hidden link

Please let me know if this resolves your issue or if you need further assistance.

Thank you