Fix link problems

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Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: Bug

This topic contains 36 replies, has 0 voices.

Last updated by Kor 1 month, 2 weeks ago.

Assisted by: Kor.

Author	Posts
June 6, 2025 at 7:19 pm #17114898
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I’ll escalate this to our 2nd Tier Support for further investigation. However, before I do that, I need to update the "WordPress Address (URL)" to hidden link, as this appears to be your primary domain. hidden link Using two different domains under Settings > General for "WordPress Address" and "Site Address" is highly unusual and may lead to permalink issues. Please let me know if I have your permission to proceed with this change.
June 6, 2025 at 8:18 pm #17114928
thomasL-104	Hi Kor, but seems all in order, hidden link it's the primary domain
June 9, 2025 at 12:38 am #17116793
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for correcting this. I will escalate this to our 2nd Tier Support, and I will come back to you as soon as I have feedback.
June 9, 2025 at 12:33 pm #17118407
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I found the issue, and it's related to the "Use a custom property page template" that is not selected on the translated page, and this is unrelated to the permalinks issue that we've provided a workaround for. So, I've configured it in the Custom fields > property_page_desing_local > to "Copy" as shown in the attached screenshot, and it should copy the template to the translated properties now. Check here hidden link . Could you test this on a new property and let me know if this works correctly now?
June 10, 2025 at 4:13 pm #17122851
thomasL-104	I don't know Kor, slowly I am loosing patience. Sometimes is working sometimes not, than again. It´s more than a month rolling with support... Still images dont get copied in order or don't get copied anyway. If I translate a property which is present in english, than in portugues language changing the images the order. It happened on the second property already. I was using already the Settings>Media Translation..no result I don't know if I roll over a backup from the 15/09 that it will kill to much changings, so I am think to let it run like it is but it's a mess New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/media-translation-not-working-correctly/
June 10, 2025 at 4:17 pm #17122942
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It appears that you're referring to a different issue with media translations. I've split the ticket here https://wpml.org/forums/topic/media-translation-not-working-correctly/ so that we could follow up. Regarding the fix I've shared on https://wpml.org/forums/topic/fix-link-problems/?paged=3#post-17118407 , do you've any feedback on it?
June 11, 2025 at 11:46 pm #17128024
thomasL-104	Now on the english (primary) language appears the slug wrong. Where was before "development" is now the portugues word "lancamento."
June 11, 2025 at 11:48 pm #17128041
thomasL-104	I want to backup tomorrow the theme from the 19/05, when everything started, I think the site should be messed up now and has to start clean again
June 12, 2025 at 12:00 am #17128047
thomasL-104	Mostly happens when you switch from portugues to english, sometimes works, most times not...stucks with lancamento in the slug so you choose a property and then switch from this property to english, it stucks with lancamento
June 12, 2025 at 1:12 am #17128118
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your response. I suspect the issue might be related to server caching. When I tested your Website using Firefox, everything appeared to work consistently. You can refer to this screen recording for reference: hidden link Feel free to restore the site from a backup if you believe something has been disrupted. Here's a summary of the changes we made earlier: 1. We applied a workaround provided by our 2nd Tier Support to address the permalink issue: https://wpml.org/forums/topic/fix-link-problems/?paged=2#post-17088360 2. I updated the Custom field setting for property_page_desing_local to "Copy" as outlined here: https://wpml.org/forums/topic/fix-link-problems/?paged=3#post-17118407 3. Regarding the media-related issues, I’ve shared some input in this thread: https://wpml.org/forums/topic/media-translation-not-working-correctly/

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