This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Bug
This topic contains 20 replies, has 2 voices.
Last updated by Bigul 1 year, 10 months ago.
Assisted by: Bigul.
Author | Posts |
---|---|
June 10, 2023 at 5:25 pm #13803799 | |
stephanO-4 |
My global attributes are not translated, the variations are working fine hidden link I have attached the images for your reference to better understand the problem that the rest of the text are in GERMAN but the global attribute name is showing in English which i have highlighted Your early response will be highly appreciated |
June 12, 2023 at 10:04 am #13808411 | |
Bigul WPML Supporter since 01/2013
Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00) |
Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. Hope you have translated the Global Attribute labels from WooCommerce>>WooCommerce Multilingual>>Attributes or WPML>>String Translation. Please refer to the following links for more details and let us know your feedback. hidden link https://wpml.org/documentation/related-projects/woocommerce-multilingual/#taxonomies -- Bigul |
June 13, 2023 at 4:31 am #13813421 | |
stephanO-4 |
Dear Bigul It is obvious that i have translated everything and now open the ticket when the issue is not resolved, even on some of the products it translates on a single language but not with others, it was working previously and now having this problem Would appreciate if you can assist to resolve the issue on priority Regards |
June 13, 2023 at 5:30 am #13813473 | |
Bigul WPML Supporter since 01/2013
Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00) |
Hello, Thank you for the updates. This may be a compatibility issue. Please visit WPML>>String Translation after a site backup and enable the *Look for strings while pages are rendered* option of *Auto register strings for translation* section(on the bottom of the screen). Then visit the frontend pages and check whether the issue is existing or not. This option will be disabled in a couple of hours automatically. But will help us to track the issue in similar cases. Also, please increase the *MaxInputVars* of PHP settings to *10000*. Please check the following article for more details and contact your system admin/hosting provider for upgrading this configuration. hidden link -- Bigul |
June 16, 2023 at 7:40 am #13837119 | |
stephanO-4 |
Hi Bigul After doing the changes as per your advise, it works so i think the issue is resolved, but as you mentioned after few hours its again back to English in all languages. Kindly advise how do i permanently resolve the issue. Thanks |
June 16, 2023 at 9:57 am #13838355 | |
Bigul WPML Supporter since 01/2013
Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00) |
Hello, Thank you for the updates. Please fill the private details fields after a full site backup{mandatory}. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies. hidden link -- Bigul |
June 16, 2023 at 11:08 am #13838823 | |
stephanO-4 |
If you can check the products variations, it will show the full variations in English and German language, all other languages are only showing 4 variations, all the translations are done and at it place, kindly also check and advise why its happening New threads created by Bigul and linked to this one are listed below: https://wpml.org/forums/topic/product-variations-are-missing/ |
June 16, 2023 at 5:01 pm #13841979 | |
Bigul WPML Supporter since 01/2013
Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00) |
Hello, Thank you for the login information. It requires further checking. Please allow me to make a duplicator copy of your site using the Duplicator plugin(https://wordpress.org/plugins/duplicator/) for debugging the issue on my local server. So we can troubleshoot the bug without affecting your live site. Please note, I have opened a new ticket for the Product Variations bug. Because as per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. I will get back to you soon on the latest ticket. Please wait. Thank you for your understanding. -- Bigul |
June 19, 2023 at 10:03 am #13849895 | |
stephanO-4 |
waiting for the reply from support |
June 19, 2023 at 1:19 pm #13851883 | |
Bigul WPML Supporter since 01/2013
Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00) |
Hello, Please check my last reply. We are waiting for your permission to make a copy of the site for further debugging - https://wpml.org/forums/topic/global-attributes-labels-are-not-translated-2/#post-13841979 -- Bigul |
June 19, 2023 at 4:58 pm #13853615 | |
stephanO-4 |
Sorry i dont understand that you are waiting for my approval, please go ahead and resolve the issue. Thanks |
June 20, 2023 at 7:42 am #13856439 | |
Bigul WPML Supporter since 01/2013
Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00) |
Hello, Thank you for the permission. I made a copy of the site now, will debug it further and get back to you as early as possible. -- Bigul |
June 21, 2023 at 7:46 am #13864795 | |
Bigul WPML Supporter since 01/2013
Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00) |
Hello, We are still working on this issue. But the local copy is showing so many warnings and errors like the following. So it is taking more than expected time for debugging. DATABASE ERROR: 'Index column size too large. The maximum column size is 767 bytes.' [SQL=CREATE TABLE IF NOT EXISTS `D0j_ce4wp_contacts` ( `contact_id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `email` varchar(200) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `first_name` ...] PHP Deprecated: Function Yoast\WP\SEO\Conditionals\Schema_Blocks_Conditional::get_feature_flag is <strong>deprecated</strong> since version Yoast SEO 20.5 with no alternative available. in C:\wamp330\www\mypalmleaf\wp-includes\functions.php on line 5423 WordPress database error Table 'd0j_e_events' already exists for query CREATE TABLE `D0j_e_events` ( id bigint(20) unsigned auto_increment primary key, event_data text null, created_at datetime not null ) DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_520_ci; made by require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array('parse_request'), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, rest_get_server, do_action('rest_api_init'), WP_Hook->do_action, WP_Hook->apply_filters, Elementor\Plugin->on_rest_api_init, Elementor\Plugin->init_common, Elementor\Core\Common\App->init_components, Elementor\Core\Common\Modules\EventTracker\Module->__construct, Elementor\Core\Common\Modules\EventTracker\DB->__construct, Elementor\Core\Common\Modules\EventTracker\DB->create_table Therefore do you have a staging/dev site(clone copy of the live site)? It will help to troubleshoot the bug without affecting your live site. -- Bigul |
June 22, 2023 at 11:35 am #13876057 | |
Bigul WPML Supporter since 01/2013
Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00) |
Hello, I was able to do a few rounds of testing in my local copy after deactivating most of the plugins. The bug is existing in a minimal setup. So consulting with our team for an expert opinion. We will get back to you as early as possible. Please wait. -- Bigul |
June 28, 2023 at 4:32 pm #13912331 | |
Bigul WPML Supporter since 01/2013
Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00) |
Hello, We are getting the expected results in our local copy after the following steps. Please try it after a full site backup{mandatory} and let us know your feedback. 1) Visit *wp-content\languages* directory -- Bigul |