[Closed] Hi there, despite my website default language is English it shows Irish flag

Hello,

Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

The flags that you mentioned are an indication of Irish language controls, from that column, it will allow you to add translation to the Irish language, and show its status.

Right now, there is a + sign, which means if you click it, you will be able to add translations to the Irish language. If there is a pen sign, it means the translations is completed to Irish.

Let me know if this helps.

Thanks

Hello!

I can see tht your site has 2 languages: EN, GA.

From the screenshot it seems that the problem is that you see in the back-end the irish flag everywhere and that's expected since your content's default language is English and you will translate it into irish.

My colelague explained how you can translate the content TO irish (EN > GA), but i wonder if you were expecting something else? if that's the case, can you please tell me what were you expecting so i can show it to you?

Ok, let's see if i can help here since we don't really offer geotargeting, we work with languages not with countries (which seem like the same thing but they are not).

As i understand, the geotargeting systems basically read the user's IP and detect where it's coming from. i suppose that you have something like our redirect feature based on the language, maybe? this feature: https://wpml.org/documentation/getting-started-guide/language-setup/automatic-redirect-based-on-browser-language/ or something similar in place?

If that's the case, this will only work if you actually have content in the other languages which from the looks of the screenshots you sent, you don't.

So what needs to be done here? well, you can duplicate the content into the Irish language, that way the content will be the same EXCEPT in the metadata of the page where each one will have the correct info for the languages (locale, hreflang, etc).

This information can be modified in WPML > Languages > Edit Languages

A guide about the different ways you can achieve here can be found here:https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages

I also recorded a quick video where i visually explain what i mention in this reply: hidden link

I hope it sheds some lights on the problem and the solutions but if you have any doubt or have any other detail to share, you can do so in your next reply and i'll be happy to help you out.

Regards.

we show different English content per country.

Ok so this tells me that since you require different english content according to the country, you can use the different languages with the different country locales (as UK, US, AU, GA types of english as regional ones.)

In this case you are focusing on UK and IE english. the language you have for irish is actually for the GAELIC language (that's why it's using GA as a locale and not IE).

you might want to add a new language and just select the irish version of English: https://wpml.org/documentation/getting-started-guide/language-setup/editing-wpmls-languages-table/#adding-your-own-languages-using-wpmls-gui

Then, you can follow the steps i mentioned on my last message and on my video: hidden link

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If you're still a bit lost on what to do next we can change approach: Let's use a real case scenario that you want to apply. write the steps and maybe send me the content of one page that you want to show different in the UK vs in Ireland and allow me access to your site so i can then try to see how we can apply this reasoning and logic of yours, to your site and this way things should be clearer and easier for you to follow afterwards.

If that sounds ok to you then:

- I have enabled the necessary fields on my end so you can provide them to me in a secure and private manner. This way, only the two of us will be able to view them. If possible and for your safety, i'd suggest you create a new user (a fake one with a fake mail) that you can later delete when the ticket is closed.

- You can use any storage platform to send me the drafts of the content you want to publish in UK and IE versions of your site and send me the instructions of what you have in mind, so i can use them and try to figure out how to make it happen on your site.

Regards.