How to automatically translate the products

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: ATE, Documentation request

This topic contains 7 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 7 months ago.

Assisted by: Long Nguyen.

Author	Posts
November 8, 2023 at 11:07 am #14755391
jannaY-2	We have "translate everything automatically" activated but only pages and posts is translated. How do we activate automatic translation of the products??? We have: WooCommerce Version 8.2.0 WooCommerce Multilingual & Multicurrency WPML Multilingual CMS WPML String Translation
November 9, 2023 at 1:50 am #14761799
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Janna, Thank you for contacting WPML support, I'd be happy to help you with this issue. Please go to WPML > Settings > Post Types Translation > Set the translation preference of Products to "Translatable – only show translated items" > Save changes and reload the page. Then you can enable Translate Automatically for this post type. Refer documentation https://wpml.org/documentation/getting-started-guide/translating-custom-posts/ Look forward to your reply. Thanks
November 13, 2023 at 7:40 am #14785593
jannaY-2	Hi! Thanks! We have translatet automatically the products but now we can not see the preview to be able to approve the tranlations. See image. The toolbar abowe is grey and we can not klick on it. How come and how do we proceed?
November 13, 2023 at 8:25 am #14786077
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, You can go to WPML > Translations > Select a job (or many) and approve translation reviews. Please follow the documentation https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/#approving-and-canceling-multiple-translation-reviews-at-once Look forward to your reply. Thanks
November 13, 2023 at 8:41 am #14786253
jannaY-2	Hi! We would like to check the translations before but it does not work as you see in the enclosed screenshots. We can mot proceed. The area is grey. What is wrong?
November 13, 2023 at 9:19 am #14786571
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Please update WPML plugin to the new version 4.6.7, following the documentation https://wpml.org/faq/install-wpml/#checking-for-updates If it persists, there could be an issue with the translation product page, you can approve the translation review in the admin area and update the translation later by editing the product in the English language > Click on the Pen icon > Go to Advanced Translation Editor and update the translation. Look forward to your reply. Thanks
November 13, 2023 at 1:12 pm #14789067
jannaY-2	Hi! We have uppdated: WPML Multilingual Version 4.6.7 and after that WooCommerce Version 8.2.2 The problem persists. We can still not check the translated products. See screen shots. How do you mean "approve the translation review in the admin area and update the translation later by editing the product in the English language > Click on the Pen icon > Go to Advanced Translation Editor and update the translation." ? Can you discribe in screenshots? And what do you mean by: issue with the translation product page? We want to be able tu use the plugin as it was ment to! Do you need any information from us to solve the problem?
November 14, 2023 at 2:42 am #14793203
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, As I mentioned above, you can go to WPML > Translations > Select the job > Select "Approve translation reviews". Then edit the product page in English language > You can see the Pen icon and click on it to update the translation. Please check two screenshots below. If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ Look forward to your reply. Thanks

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