How to insert wpml to header? It is displayed that, but no drop-down

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is new to using WPML and needs guidance on setting it up and making it work correctly.
Solution:
We manually translated the content from the Home page to demonstrate what a translated page looks like. We recommend that you either remove this later or deactivate English in WPML -> Settings if it's not needed publicly. Additionally, we adjusted the dropdown language switcher by removing the #ffffff color defined in the language switcher settings to make the text visible. It's important to translate the templates to ensure that headers are correctly output on the translated versions. If you're experiencing similar issues, we recommend checking your language switcher settings and ensuring your templates are fully translated.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

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Tagged: Documentation request

This topic contains 21 replies, has 2 voices.

Last updated by Marcel 1 year, 2 months ago.

Assisted by: Marcel.

Author	Posts
May 18, 2024 at 8:15 am #15641464
haifengL	My first time to use it, pls give me some guidelines and tell how should i get it work?
May 18, 2024 at 8:29 am #15641465
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, there are several options. I can't see which one you are using right now. The easiest is using the "Menu Langauge Switcher" described here: https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/. Inside the options, you can activate a dropdown. If you use a custom language switcher on a specific theme position, you can also activate a dropdown on the "Customize" button: https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/adding-language-switchers-using-php-and-shortcodes. Best Regards Marcel
May 18, 2024 at 8:40 am #15641489
haifengL	No drop-down, no work
May 18, 2024 at 8:42 am #15641490
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	How exactly did you insert the language switcher? You didn't provide enough information to tell you the exact steps. Can you please provide some screenshots?
May 18, 2024 at 8:51 am #15641497
haifengL	I edit it in header template in wordpress, Betheme
May 18, 2024 at 8:58 am #15641529
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	I recommend you use the regular "Menu Language Switcher" described in this video from your theme authors: hidden link. How did you add it to the template? Using a shortcode or via PHP? If you used any of those methods, you are using a "Custom language switcher", and you need to configure the dropdown as described in the link before https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/adding-language-switchers-using-php-and-shortcodes/ on the "Customize" button. Best Regards Marcel
May 18, 2024 at 9:03 am #15641563
haifengL	1. I tried to insert a element of wpml switcher in Builder, but failed, pls check the image 2. Then, i went to WPML-Language-add a new language switcher to a menu, then it can display there with now arrow-down function
May 18, 2024 at 9:13 am #15641579
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Thanks for the info. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. IMPORTANT -Please make a backup of site files and database before providing us access. -If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link Best Regards Marcel
May 18, 2024 at 9:31 am #15641588
haifengL	My friend tells me that, the reason why it didn`t show the arrow-down is that my site don`t have started to translate. Cause I haven`t finished the site text work, then I choosed the option of translate later when i activated your WPML. But i wanna check what the switcher will look like in my site, although i haven`t finishe this site, I still enabled the starting tranlate button to try to achieve it, however i failed again
May 18, 2024 at 9:32 am #15641610
haifengL	I lost my 40000 credits, crying
May 18, 2024 at 9:36 am #15641620
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, You already have 22 translations finished that are waiting for review (not published yet, see on the right top of your screenshot), which is why your credits are finished. You can review one page from that list, then open the Front End, switch the language switcher (which will then be activated for your secondary language), and see what it will look like. You can review that page as described here: https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/#reviewing-your-sites-translations-yourself, then it should work :). Best Regards Marcel
May 18, 2024 at 9:41 am #15641623
haifengL	All is published, crying, still no arrow-down box
May 18, 2024 at 9:43 am #15641641
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	It says "Pending Review". You need to finish the review by clicking the "Review" button, which is viewable in the link I provided. The translation is finished but NOT published yet.
May 18, 2024 at 9:49 am #15641644
haifengL	Ok, I just approved some pending reviews of contact us pop-up, which means it should be published yet, right? But i refreshed my homepage, still no arrow-down box
May 18, 2024 at 9:51 am #15641645
haifengL	I will give you the access to my site, pls help to solve it