How to update translation product/page?

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This topic contains 3 replies, has 3 voices.

Last updated by Alejandro 2 years, 8 months ago.

Author	Posts
September 26, 2022 at 9:33 am #12122731
stevenK-18	Hi, I need some assistance using the plugin and appreciate any help. The first language of my website is English and the second is French/Italian/German/Spanish. I was trying to edit the translation of a page/ product. But when I saved the change and updated it, the previous translation was gone and displayed in English, rather than other second languages. Only the translation I added manually remains just now. How can I update the translation correctly? For example, After I updated the URL of the button on one of our pages in Spanish, the content was changed from Spanish to English after the update. Link: hidden link
September 26, 2022 at 12:02 pm #12124131
Diego Pereira Supporter Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hello, welcome to the WPML support Forum! While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. What steps did you use to do this manual translation? If you first translated using the translation editor, and then made the modification using the WordPress manual editor, I would say that is expected. It is not advisable to mix translation methods on the same page/post. I also noticed that you are using an outdated version of WPML. Could you update to the latest version and see if the problem persists?
September 27, 2022 at 10:31 am #12130333
stevenK-18	Hello Diego, thanks for your reply. I edited the page and replaced the button URL with UX builder, and use WooCommerce Multilingual & Multicurrency products editor to translate products manually. I've updated all the plugins to the latest version and the issue persists.
September 27, 2022 at 1:10 pm #12131995
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	If you use the translation editor from WPML, you can't then edit the page manually, or you'll always end up overwriting the manual edits with the ones coming from the translation editors from WPML. However, it could also be that the pages were first DUPLICATED when trying to translate it manually like this: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/#how-to-use-manual-translation Or this: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#duplicating-content Can you check that and see if that's your case?