[Resolved] Href attribute is not included in translated page
This thread is resolved. Here is a description of the problem and solution.
Problem: The client reported that the href attributes of linkable images in hexagon shapes were missing in the Hungarian translations of their website pages. This issue occurred after using the Advanced Translation Editor (ATE) and was consistent across multiple pages. The site uses Bricks builder. Solution: We temporarily fixed the issue by manually editing the images and applying the URLs on a staging version of the site.
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There is an original page: hidden link. The portrait images in hexagon are linkable there is a href attribute of the anchor tag.
Translated to Hungarian using ATE, and the href attribute is missing: hidden link
The same happens in other pages. For example: linkable: hidden link, translation is not linkable: hidden link
Thanks for reaching us. I've checked your Website here hidden link and I could see the missing link on the profile images.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
I've fixed this temporarily for you by editing the images and applying the URL's for you manually here hidden link .
To investigate this further, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.
To guide you further, please adhere to these instructions:
1. View the Duplicator instructions video: hidden link
3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.
Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.
Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
