I cannot install new updates on this staging version and WPML settings page gives me a fatal error.
I also try to find a place to install the product key for this testing version but was unable to find a place to insert that
New threads created by Mihai Apetrei and linked to this one are listed below:
Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or if I can help with the issue quickly.
Database error:
[Out of memory; check if mysqld or some other process uses all available memory; if not, you may have to use 'ulimit' to allow mysqld to use more memory or you can add more swap space]
SELECT IFNULL(end_users.end_user_id , site_keys.user_id) FROM wp_site_keys site_keys LEFT JOIN wp_icl_end_users end_users ON end_users.site_key = site_keys.site_key WHERE site_keys.site_key = BINARY 'h6vKvv6nlC' AND (site_keys.website_url = BINARY 'hidden link' OR site_keys.website_url = BINARY 'hidden link')
Database error:
[Out of memory; check if mysqld or some other process uses all available memory; if not, you may have to use 'ulimit' to allow mysqld to use more memory or you can add more swap space]
SELECT IFNULL(end_users.end_user_id , site_keys.user_id) FROM wp_site_keys site_keys LEFT JOIN wp_icl_end_users end_users ON end_users.site_key = site_keys.site_key WHERE site_keys.site_key = BINARY 'h6vKvv6nlC' AND ( TRIM(TRAILING '/' FROM site_keys.website_url) = BINARY 'hidden link' OR TRIM(TRAILING '/' FROM site_keys.website_url) = BINARY 'hidden link' )
O:8:"stdClass":2:{s:4:"info";a:1:{s:19:"site_key_validation";s:19:"Site key validation";}s:5:"error";s:21:"Site key not matching";}
New threads created by Mihai Apetrei and linked to this one are listed below:
Per our Support Policy, we can handle only one issue per ticket.
Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster.
I am happy to hear that the key-related issue was resolved.
I am creating 2 new tickets for the other requests:
