This thread is resolved. Here is a description of the problem and solution.
Problem:
The client has a bilingual website (Arabic and English) and is facing an issue where customer information appears in Arabic on the order page and on the invoice when a purchase is made in English using WooCommerce PDF Invoices, Packing Slips, and Credit Notes (Pro).
Solution:
1. We recommend following the steps in our guide to change the language in the backend of the site: Setting the WordPress Administration Language.
After doing so, you can instruct your client on how to change the backend language in their account.
2. We also suggest increasing the WordPress memory limit to at least 128MB. You can do this by adding the following code to your
wp-config.php
file, which is located in the root of your site:
/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '256M');Make sure to add this code above the line
/* That's all, stop editing! Happy blogging. */
.
You can verify the WordPress memory limit in WPML -> Support.
If this solution doesn't look relevant, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 6 months ago.
Assisted by: Carlos Rojas.
