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[Closed] I switch to Pay-as-you-go plan and in first day it charged 100$

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This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 1 year, 2 months ago.

Assisted by: Long Nguyen.

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September 5, 2023 at 1:28 am #14339557

aigarsM

I switch to Pay-as-you-go plan and in first day it charged 100$. Why? I didn't even started using it in 1st september?
September 5, 2023 at 1:36 am #14339559

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I see the Pay As You Go subscription was activated on Sep 01, 2023 and you started using it to translate products on your site on the same day.

Normally, the invoice will be created in the first three days of the next month. But if it is the first time you use Pay As You Go and spend more credits on the month, there are two safety limits that prevent you from accidentally spending too much: $100 and $4000.
If you reach these limits, you will be asked to pay before you can continue translating. Please read more about limits in the documentation https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#are-there-any-limits

I hope that makes sense.

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