[Resolved] If I enable more than one language page on menu then that show for all language

Hello,

This must be the case, because the menu is not translated yet.

Could you please translate your menu by following this guide:
https://wpml.org/documentation/getting-started-guide/translating-menus/#option-2-translating-menus-manually

If further assistance will be needed after that, please let me know.

Best regards
Andreas

Hello,

I will be glad to look into this issue for you, but please take note that your access credentials were published publically on this ticket, which means that any user of wpml.org was able to see them.

This is why I removed this information from your comment.

I am sadly not allowed to access any website unless we receive your consent by filling out the private reply form.

Did you already try to edit the menu item directly in each menu in each language?

Guide:
https://wpml.org/documentation/getting-started-guide/translating-menus/#option-2-translating-menus-manually

If this will not solve the issue, I would like to offer to have a closer look at the site for which I need you to fill out the private reply form by providing the admin access credentials for the site.

You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.

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Best regards
Andreas

Hello,

My apologies for the delay in answering, as this issue is kind of difficult to debug.

First, take note, that this issue does not occur when testing the site only with WPML which means that the culprit for the issue is a third plugin used on the site.

There occurs an error on the site when on the menus screen once the following plugins are enabled at the same time:

- WPML Multilingual CMS
- Popup Builder (By Looking Forward Software Incorporated.)
- AnsPress Question Answer

If I disable AnsPress Question Answer the error does not longer occur.

The error looks like this:
Notice: Undefined offset: 0 in D:\Work\Local Sites\arablight\app\public\wp-content\plugins\sitepress-multilingual-cms\inc\wp-nav-menus\class-wpml-nav-menu.php on line 566

Even though, the mixed menus issue does not occur in this setup, which means that this issue is further linked to even another plugin.

The debug.log so far does not give me more idea what which plugin this might be, so troubleshooting this issue demands more testing.

So, what I try to do is enable a plugin or enable plugins in small groups and then edit the menu again or sync it and verify when the issue occurs again.

This is how I have been testing for a couple of hours today already and I need to ask you for some more patience, as I need more time for troubleshooting this problem.

I hope for your understanding.

Best regards
Andreas

Hello,

On the copy of your site while running the Twenty Twenty One Theme and only the plugin "Assessment Manager" with WPML I can still recreate the issue.

Also, I see this error on the site when running it without any plugins:
PHP Notice: Trying to get property 'name' of non-object in D:\Work\Local Sites\arablight\app\public\wp-admin\nav-menus.php on line 1137
[14-Sep-2023 23:59:58 UTC] PHP Stack trace:
[14-Sep-2023 23:59:58 UTC] PHP 1. {main}() D:\Work\Local Sites\arablight\app\public\wp-admin\nav-menus.php:0

After all, the issue with mixed languages inside the menus and the menu getting deleted completely only occurs once the "Assessment Manager" plugin is enabled and this is what is causing issues when trying to translate menus, but the error is actually caused by the Assessment Manager plugin.

It further seems that this is a custom plugin, for which we can not take any responsibility.

WPML Support Policy:
https://wpml.org/purchase/support-policy/

In this case you should contact the author of the plugin and report this issue there.

We hope for your understanding.

Best regards
Andreas