[Resolved] I'm trying to translate one layer from Layer Slider
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is unable to find the content of a slide in the Layer Slider plugin to translate it using WPML's String Translation. The domain field only shows 'Layer Slider' and not 'Layer Slider Slides'. Solution: We recommend double-checking that you are following the correct steps for translating Layer Slider content as outlined in our guide. Here is the guide for creating multilingual sliders using LayerSlider and WPML: https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-using-layerslider-and-wpml/ If this solution doesn't look relevant, please open a new support ticket in our forum: https://wpml.org/forums/forum/english-support/
This is the technical support forum for WPML - the multilingual WordPress plugin.
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I'm trying to use string translation to translate one slide content of layer slider plugin, but I cannot find the content of my slide... In the domain field I have only (Layer Slider) and I don't have (Layer Slider Slides)
1.- I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to back up the site before providing us access. If we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
2.- Please provide the debug information of the site in the section that appears below this ticket.
Before we continue I kindly ask you to follow these steps:
- Create a full backup of the site
- Update all outdated plugins and themes that appear in this link: hidden link
- Flush any cache memory that might exist
- Increase the WP memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:`
I just re-saved the slides as described on my previous message 🙂
Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help.
Have an excellent day!
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