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Supporter timezone: Europe/Madrid (GMT+01:00)
Tagged: Documentation request, Not WPML issue, WCML
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This topic contains 48 replies, has 3 voices.
Last updated by Marcel 3 weeks, 3 days ago.
Assisted by: Marcel.
Author | Posts |
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October 18, 2024 at 4:34 pm #16305760 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi Thomas,
To enable this, you need to go to WPML -> Settings -> Synchronization of posts and pages. There are two checkboxes for this feature. Regarding the category count for EN, that was indeed a typo, apologies for the confusion. It’s the opposite—the count went from 4 to 8.
Yes, this is somewhat expected because we need to store that information somewhere as part of the import/export process, since WooCommerce’s import routine doesn’t support multilingual content.
I’ll discuss it with our development team and keep you updated. Best Regards, |
October 22, 2024 at 2:31 pm #16318128 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi Thomas, After conducting further tests, I’ve escalated the case to our team for review. I’ll update you as soon as I hear back from them. Best regards, |
October 22, 2024 at 5:39 pm #16318852 | |
alirezaS-3 Site owner |
Hi Marcel Thanks for the update. I hope that you/they find a good solution. Thanks in advance Regards |
November 8, 2024 at 4:33 pm #16382912 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, This issue appears to be related to a known bug that requires development adjustments. In this case, the parent category seems to be incorrectly assigned to the other language, causing the child category to also appear there while still being counted in the original language. Currently, the best approach seems to involve manual database modifications. This would involve first correcting the parent category's language, then re-linking the parent and child categories to their original counterparts to ensure everything functions correctly. We are exploring potential solutions. Best regards, |
November 11, 2024 at 9:22 am #16387535 | |
alirezaS-3 Site owner |
Hi Marcel Do you have any timeframe for a solution ? It would actually be nice/better if no category information were part of an import file with translations, as woocommerce and WPML should already know the assigned categories (taken from the original language). What happens if a translated product is assigned to a different set of categories ? wouldn't that make 'a mess' in the db ? Thanks in advance |
November 11, 2024 at 4:01 pm #16389567 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, At this time, I can’t provide an exact timeframe for a solution. The issue is already in our backlog, but our developers are currently focused on the upcoming 4.8 release. I’ll keep you updated here as soon as there’s any news. I've also shared your feedback with our developers to explore potential improvements. Best regards, |
December 12, 2024 at 11:31 am #16507461 | |
alirezaS-3 Site owner |
Hi, Can you please provide an update on your work/progress ? Thanks in advance. |
December 12, 2024 at 12:07 pm #16507620 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, unfortunately, I can't provide an update on this at the moment. The resolution depends on the ongoing development of the Import Add-On, and I don’t have a timeline for when it will be resolved. Thank you for your understanding. Best regards, |
December 12, 2024 at 1:18 pm #16507953 | |
alirezaS-3 Site owner |
I see that 4.7 is in Beta. Has this issue been fixed in this release ? |
December 12, 2024 at 1:22 pm #16507967 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
No, this is dependent on a change in the Import Add-On, not WPML Core. Best regards, |
December 18, 2024 at 6:21 pm #16527229 | |
alirezaS-3 Site owner |
I ran two new imports (using the built-in csv importer) and the 2nd import showed an error which I haven't seen before. The first import showed "Import complete! 1 product imported. 2 variations imported", the 2nd showed "Import complete! 3 products were skipped." and the log for each product/variant showed "A product with this SKU already exists." During the 2nd import I didn't select "Existing products that match by ID or SKU will be updated. Products that do not exist will be skipped". The products in 2nd import csv file (which contains the translations) contain the identical SKU's as the product in the first file/import. Could this be related to 'new/adjusted code' in the built in import tool ? Thanks in advance. Regards |
December 19, 2024 at 12:41 pm #16530238 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi Thomas, No, no changes have been made yet. The Export and Import Add-On has not received an update since August 26. If you need further assistance with the error you haven’t added yet, please create a new ticket and include all the necessary details. Best regards, |
December 19, 2024 at 2:21 pm #16530545 | |
alirezaS-3 Site owner |
Hi I'm referring to updates on Woocommerce/wordpress - as its their built in importer. Regards |
December 19, 2024 at 2:26 pm #16530556 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Not that we are aware of. However, what you describe doesn’t seem to be an error. That said, we don’t have enough information to provide a definitive answer without clear steps to reproduce the issue. If you need further assistance, please create a separate ticket for this matter and keep this ticket focused on the category hierarchy issue. Best regards, |
December 20, 2024 at 9:54 am #16533052 | |
alirezaS-3 Site owner |
In the csv files with translations, which you also have tested, we have assigned SKU numbers on all products/variations. Now the import of these files fails - so now I can't get to the point where we see the errors with categories. I have created a separate ticket. |