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Supporter timezone: Asia/Jerusalem (GMT+02:00)

This topic contains 1 reply, has 2 voices.

Last updated by Itamar 3 hours, 9 minutes ago.

Assisted by: Itamar.

Author Posts
December 12, 2024 at 3:18 pm #16508600

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

Sure, it will work if you give us direct access to PHPMYADMIN. (Please do not share access to your server dashboard.)

I'm enabling a private message for the following reply.

Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
**IMPORTANT**
- - Please backup the site files and database before providing us access. --

Regards,
Itamar.