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Tagged: Compatibility
This topic contains 7 replies, has 0 voices.
Last updated by gustavoH 2 days, 20 hours ago.
Assisted by: Bruno Kos.
Author | Posts |
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July 1, 2025 at 1:59 am #17186273 | |
gustavoH |
Background of the issue: Symptoms: Questions: |
July 3, 2025 at 6:20 am #17195341 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
Hi, From the translation management screen, I noticed the red warning icons next to the forms — this indicates that they haven’t been translated in WPML yet, which would prevent language-specific routing (e.g., adding Spanish users to the Spanish Zoho list). To clarify the current setup: - Is the Zoho mailing list specified directly within the Gravity Form itself (e.g., via a field or setting)? Also, since it looks like the forms are not yet translated, could you try repeating the translation process using this guide from WPML: Make sure you also have this plugin installed and activated: |
July 3, 2025 at 2:44 pm #17197948 | |
gustavoH |
See video link for explanation: hidden link |
July 4, 2025 at 6:44 am #17199910 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
After completing the translation, Translation management should definitely indicate that the form is translated so we need to figure out this first. Can you try the following: After this open that original form in Gravity Form editing interface, just resave it and re-translate through translation management again. Is the red icon still there showing that the form has no been translated yet? As it should be like this. |
July 4, 2025 at 10:29 pm #17203156 | |
gustavoH |
No, the red flag is still there. See link: hidden link |
July 5, 2025 at 8:56 pm #17204294 | |
gustavoH |
I found a workaround to get the forms translated. See video: hidden link However, we still need to figure out the original question of how to map the translated forms over to Zoho. Thanks. |
July 7, 2025 at 8:05 am #17206855 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
Would you be willing to provide me with WordPress credentials so I could investigate the issue directly? I'd like to see if there is a way to translate the form ID or the List. I marked your next reply as private so that you can safely add credentials. |
July 8, 2025 at 6:23 am #17211796 | |
Bruno Kos WPML Supporter since 12/2018
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00) |
OK, so these lists and Zoho fields are not set within WordPress but come directly from the external Zoho service? I tried to find any of these lists under String Translation > Admin Strings but couldn’t locate them. It seems they’re stored differently, and I don’t see a way to translate them from within WPML. What if you try creating a separate form (in the site’s default language) so that you have a "translated" version created natively in the default language, and then use this method: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/#how-to-use-manual-translation to manually add the form to the translated page? Let me know if that could work for you, or if you need any clarification. Otherwise, it will likely require a custom integration developed by the Bit Integrations Pro team to fully support translated Gravity Forms with WPML. |
July 8, 2025 at 2:09 pm #17214434 | |
gustavoH |
Okay thank you. Yeah it looks like the only way is to manually create another form in the respective language. |