[Resolved] internal links do not point tothe translated pages

Hi,

Thank you for contacting the support.

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.

- Fix “WP Memory Limit” to at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set this in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

Then, try these WPML Troubleshooting options: https://wpml.org/documentation/support/wpml-troubleshooting-options/, specially:

- Clear the Cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML table collation
- Set language information
- Cleanup and optimize string tables

If that doesn't help, then please continue with the following:

- Deactivate all plugins except WPML and its addons and check for the issue.
- Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any.
- If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2021 or 2023).

Please let me know and I'll try my best to assist you further on the matter.

Regards.

Thank you for the updates and your efforts for trying those options.

I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.

Your next answer will be private, to share this information safely.

Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend.

IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also.

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Thank you for the access, I was able to login and working on this. I'll get back to you accordingly.

Good morning, jumping in as I have the same issue. Is there a "best practices" guide on how to handle links?

I have the pages linked to their respective english content within the website and previously would link to "/about/" translated to "/fr/a-propos/" where the website was automatically adding the "/fr/" portion and in the advanced translation editor, all that appeared for my translator in that field would have been "/about/" which they would have entered "/a-propos/".

Now it seems that the "/fr/" is being dropped but instead of getting 404 errors, the links open the english pages instead of the french ones. I think this is a similar question and helpful to OP so adding here but can also post as a ticket if you'd prefer.

Thank you,
Brad

You locate the URL like you did it in your second screenshot, by typing "http" or "https". However, please do not confuse that you 'll find "translated" link of the target page. As per your current setting, you'll see the same default language URL.

Since your setting in WPML -> Settings -> Translated documents options is set to "Translate (this will include the slug in the translation and not create it automatically from the title)", you'll need to "find" and "translate" the URL manually.

I've recorded my screen for you, please watch hidden link for details.

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@bradC-7 (Brad): Yes please report in a separate ticket, because IMO that's a different problem (like getting 404 page not found).