Thank you for contacting WPML support, I'd be happy to help you with this issue.
Please try to follow some troubleshooting steps below and see if it helps:
1. Increase the WP memory limit: I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:
3. Go to WPML > Support > Troubleshooting > Click on some buttons:
- [Post, page, CPT] Synchronize posts taxonomies
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML tables collation
- Set language information
- Fix terms count
- Fix post type assignment for translations
I'm going through all the steps atm; however, I am facing another problem now.
I cannot update the plugins because of this error " You are using an unregistered version of WPML and are not receiving compatibility and security updates. Register now"
The version is registered; I had this error a few times before. It usually disappears after a few days, and everything returns to normal. How can we solve this problem?
Thanks
Tim
New threads created by Long Nguyen and linked to this one are listed below:
We can handle one issue per ticket only so I will split this ticket into a new one for your new issue.
If none of the above steps fix the issue, please let me know a specific article where I can see the issue and I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.
Can you please check the internal links on the frontend and see how it goes?
I'm not sure why the links are pointed to the Swedish language in the German language (original). But I've tried to run the adjusted links again in WPML > Settings and scanned the sticky links again in WPML > Sticky Links, now the links on the frontend are linked to the correct language version.
Please read more in the documentation https://wpml.org/documentation/getting-started-guide/sticky-links/
Thank you so much for your help! It seems like most links point to the correct language now! I have only some problems with links to articles not available in all languages yet, but I'm working on this.
During this process, I received this notification when I wanted to auto-translate content the way I always did
"You can only automatically translate content from your primary language (English) to other languages. Use the language switcher at the top of this page to switch to English."
Did you change the primary language? Before, I could auto-translate articles from any language.
Thank you
Tim
New threads created by Long Nguyen and linked to this one are listed below:
