Issue related to products and pages, after adding WPML plugin

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 1 voice.

Last updated by Waqas Bin Hasan 3 days, 15 hours ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
January 28, 2025 at 2:47 pm #16642472
narekK	Background of the issue: I installed the WPML plugin on my website hidden link and deactivated it afterward. After that, I added pages and products. When I activated the WPML plugin again, all those pages and products didn't show anymore. Symptoms: Pages and products added after deactivating WPML are not visible after reactivating the plugin, although the number of pages is visible in the information bar. Questions: Why are the pages and products not showing after reactivating WPML? How can I make the pages and products visible again with WPML activated?
January 29, 2025 at 5:15 pm #16647992
Laura Supporter Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Hi, thanks for contacting us. What you're experiencing is normal. During the setup wizard, WPML assigns a language code to all content. However, if you created content while WPML was deactivated, it couldn’t receive this code. Now that WPML is active again, that content is in a sort of limbo—it exists, but you can’t see it because it has no language code assigned. To solve the issue, go to WPML > Support > troubleshooting and click on "Set language information". Note: All content without a language code will automatically be set to the default language.
February 1, 2025 at 12:39 pm #16658315
narekK	Please check the screenshot, there is some error.
February 4, 2025 at 8:47 am #16665297
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support, I'm assigned this ticket and 'll try my best to help you resolve the issue. Before proceeding further, please provide the debug information of your website for an overview of your setup. See https://wpml.org/faq/provide-debug-information-faster-support/ for more information. I've enabled the debug information section for your next reply. Additionally you can also take a look at https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/ and cross-check for a few initial fixes. See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security. Regards.