[Resolved] language dropdown bug

Hello,

Welcome to the WPML support forum. My name is Nicolas and I will be happy to help you today.

Let's start by meeting WPML's minimum requirements because it can impact the language switcher. I've noticed your website has a low PHP memory allocation (40M). The minimum requirements for WPML is 128M but we recommend 256M:

Access your server via FTP and open wp-config.php (in your WordPress root directory).

Insert those lines just before /* That's all, stop editing! Happy blogging. */

/* Memory Limit */
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

More info: https://wpml.org/home/minimum-requirements/
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- Once you made that change, go to "WPML > Support" and check the WordPress section to confirm that the memory limit has been updated.
- Then refresh your page to see if the issue is resolved.

If the issue persist please send me a screenshot of the language switcher used in "WPML > Languages"

Thanks,
Nico

Hello,

I checked your configuration and found few things:
1) In "WPML > Languages >Language URL Format" if you choose to use a directory for the default language then you need to pick one of the two options: "HTML File" or "Page". You can't leave it empty (see screenshot 1).
Here is our documentation: https://wpml.org/documentation/getting-started-guide/language-setup/directory-default-language/

2) You will also notice on the same screenshot that your theme is throwing errors
Please try to run the site in minimal setup to see if it's related to WPML:
- Disable any additional plugin that is not related to WPML and its add-ons and switch to a default theme like 2020.
- If the issue disappears please start by reactivating your theme and then reactivate your plugins one by one. This way you can verify at which point the issue appears again and identify if the theme or one plugin is causing the issue.

3) Regarding the language selector, you added this selector to your footer menu but you didn't translate that menu (screenshot2). I sync'ed the translations for you.

4) Last, let me share with you our tutorial about that theme: https://wpml.org/documentation/theme-compatibility/build-multilingual-websites-page-builder-framework-wpml/

Hi,

When I try to log into your admin dashboard I have the following error:

This page isn’t workingwww.reloqio.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS

Could you please check this?

Nico

Hello,

I'm still unable to login into your site. If you can, please deactivate the plugin. If you can't access your server via FTP and go to /wp-content/plugins and rename the plugin (for example: sitepress-multilingual-cms_OLD) to deactivate it.

Let me know when it's done,
Nico