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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 6 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 6 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
December 23, 2023 at 5:45 am #15122033

philipJ-6

Hello!

We previously used Gtranslate Language Hosting, but are now switching to WPML. We use the WPML Multilingual CMS with the automatic Pay-As-You-Go translation. The translations should be on separate domains, which we already own. Our WordPress site is hosted in German on a managed server (www.betterwood.de). The foreign language domain (www.betterwood.pl) is hosted on a different hosting. We have access to the DNS settings of both domains. Both domains have an SSL certificate.

We have followed these instructions so far, but are failing at point 2: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/

The problem: We are unable to make the content of the German site (.de) appear under the foreign-language domain (.pl).

Our current DNS setting at betterwood.pl:

Web Alias:
hidden link redirect to hidden link

Web Alias:
*.betterwood.pl redirect to hidden link

A-Record:
@.betterwood.pl redirect to 85.215.93.120

Do any settings still need to be made on the server of the German-language domain?

Do you have a recommendation for the best type of redirection, also in terms of SEO?

Thank you very much for your help!

Best regards
Philip

December 25, 2023 at 1:08 pm #15126507

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Dear Philip,

Greetings and welcome to WPML support. I am delighted to assist you with your query.

For the most accurate information regarding this matter, I recommend reaching out directly to your hosting provider. They may have specific configurations related to it.

I would kindly advise you to get in touch with them and inquire about the correctness of the settings. Specifically, you can request guidance on how to enable the option for "Displaying identical content in two domains without any redirects."

To verify this functionality, I propose temporarily disabling WPML. With WPML disabled, both domains should showcase the same content without any redirections. If this scenario aligns with your expectations, you can subsequently reactivate WPML and continue using different domains seamlessly.

I eagerly await your response.

Warm regards,
Shekhar

December 29, 2023 at 11:14 am #15136514

philipJ-6

Thank you very much!

Our hosting provider was able to make the setting so that the content of hidden link now appears under hidden link (via web alias). However, only "www.betterwood.pl" appears under each URL and not the URL of the subpage.

Will this be corrected by activating the WPML plugin or is it a basic feature of the Web Alias that no URLs of the subpages are specified?

January 1, 2024 at 5:03 am #15139129

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

You can enable WPML and try it out, once it has the translations it should work with sub-pages too.

Look forward to your reply.

Thanks

January 3, 2024 at 9:19 am #15145559

philipJ-6

Hello!

Unfortunately that didn't work out. We have deactivated Gtranslate and activated WPML. However, WPML marked the domain hidden link, where we set up the web alias, as invalid.

Is there an alternative to the web alias? A-Record does not work either.

January 3, 2024 at 9:49 am #15145643

philipJ-6

We currently have numerous duplicates of our posts on the site and WPML doesn't seem to be working for us so far. I would like to remove these duplications but have the translations available again if there is a solution to our problem. If I delete the WPML plugins (they are currently only deactivated) - will all the translations disappear? And can they be reactivated if I reinstall the plugin? We have spent almost 700 USD on translations so far and I would hate to lose them.

Translated with hidden link (free version)

January 3, 2024 at 12:45 pm #15146495

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

For your new issues, I suggest you to open a new chat/ticket.

Regarding the domain, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

The topic ‘[Closed] Language hosting, domain on external server’ is closed to new replies.