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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client added a language switcher to the website menu from the backend at WPML > Languages > Menu Language Switcher, but it was not appearing on the website's frontend.
Solution:
We added the Menu Language Switcher from the WPML > Languages page and noticed it appeared correctly when logged in but not in a private browser. We resolved the issue by clearing the cache, which made the language switcher display correctly on the frontend.

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This topic contains 2 replies, has 2 voices.

Last updated by Noman 1 year, 3 months ago.

Assisted by: Noman.

Author Posts
December 27, 2023 at 10:48 pm #15133455

danielD-140

I already add language switcher to my website menu ( I add form back end at WPML- Language- Menu Language Switcher)
But the "language switcher" not show up in my Website Menu in front end.

Please see the screenshot at the attached file..

this is the link to my website : hidden link

Please help me what to do?

Thank You

Best regard,

Daniel

language switcher not show up.png
December 28, 2023 at 8:12 am #15133772

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you

December 28, 2023 at 10:54 am #15134203

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for sharing the login details. I added the Menu Language Switcher from WPML >> Languages page, and it appeared fine in my logged-in browser. However, it didn't show up in a private browser. I resolved it by clearing the cache, and now it's displaying correctly.

Could you please check and confirm?

Thank you

Private browser view.png
cache issue.png
December 29, 2023 at 12:03 am #15135850

danielD-140

oke Thank you very much Noman, it works..