Link a page to the page on Original language as a translation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	7:00 – 12:00	7:00 – 12:00	7:00 – 12:00	7:00 – 12:00	7:00 – 12:00	-
-	13:00 – 15:00	13:00 – 15:00	13:00 – 15:00	13:00 – 15:00	13:00 – 15:00	-

Supporter timezone: Europe/Madrid (GMT+02:00)

Tagged: Documentation request

This topic contains 21 replies, has 0 voices.

Last updated by johnH-55 2 days, 15 hours ago.

Assisted by: Carlos Rojas.

Author	Posts
May 7, 2026 at 8:23 am #18019436
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, I have set your next message private so you can securely share the access credentials to the site.
May 12, 2026 at 6:23 am #18028922
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, Thank you very much for sharing the credentials requested. There is an error in the languages table of the database. By fixing this error I might delete the custom languages added in the site, which are many. To avoid causing a problem hard to roll back, I kindly ask you to create a staging site with a copy of the production site (you can use the WP Staging plugin for free) and share the access credentials in your next message, which I have set private. Looking forward to your message.
May 13, 2026 at 8:06 am #18032052
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, Thank you for your authorization I kindly ask you to add the custom languages in hidden link and then double-check if the problem has disappeared. Note: You can't restore a site copy because it will undo the fixes applied to the database. Looking forward to your message. Best regards, Carlos
May 13, 2026 at 7:38 pm #18034336
Atul Shinh	Hi Carlos, I have tried again on testing env. and problem still persists. Summary of what I did: 1. Added a language e.g. Spanish (es-es) and few others e.g. de-de, fr-fr. 2. Switched to Es-Es website, and in the Pages section, found that the Fraud Awareness page was not linked to EN Fraud Awareness page. 3. Edited the ES-ES Fraud Awareness page and tried connecting to Fraud Awareness page but the EN page does not show up. Note: there are 2 Fraud awareness pages in the EN language, another one is titled "The Fraud Awareness". Please review one more time and suggest if it is possible at all to re-link the translation pages to a desired source page at all. If not, what could be alternatives for this problem? One last resort would be to start from scratch and re-create new translation pages from the EN source page and remove the old translations or regional copies of the page.
May 14, 2026 at 10:05 am #18035324
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, Thank you very much for your message Please check if you can now connect the Spanish page with the original one in English.
May 14, 2026 at 1:41 pm #18036150
Atul Shinh	Hi Carlos, Thanks for the fix, I was able to connect the Spanish page to EN and even when trying to check the translations in WPML all the Spanish translation loaded automatically in WPML UI. I would like to try it on other languages e.g. FR-FR which further have duplicates. Could you suggest best way to link FR-FR pages to EN if required. Other thing I would like to ask is details on root cause and how this was fixed so that we can do it in future if required. Many Thanks
May 14, 2026 at 2:33 pm #18036341
johnH-55	just for clarify - its DEV server and we need fix for PROD, where we cant remove and re-ad languages due to data loos risk.