link for image

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the Product Feed Manager generates image links with a language prefix for Google Merchant, resulting in images not being displayed because Google cannot recognize the image.
Solution:
We recommend contacting the Product Feed Manager plugin author for guidance on how to configure the plugin to exclude the language prefix from the image links. This behavior is not controlled by WPML settings, as WPML does not have a setting that affects how feed managers generate links. As an alternative, consider using a compatible plugin such as WooCommerce Google Product Feed, which is known to work well with WPML.

If this solution does not seem relevant to your situation, please open a new support ticket with us, and we'll be happy to assist you further.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our next available supporter will start replying to tickets in about 0.80 hours from now. Thank you for your understanding.

Tagged: Not WPML issue

This topic contains 3 replies, has 2 voices.

Last updated by Andrey 1 year ago.

Assisted by: Andrey.

Author	Posts
November 14, 2023 at 11:47 am #14797267
alexanderW-35	I upload products to Google Merchant, the Feed Manager generates a link to the image with the language prefix, but when directly following such a link there is no image, for this reason Google does not see this image. What settings need to be made so that the language prefix appears in the image link? Is there any documentation that you are following? Is there a similar example that we can see? hidden link
November 14, 2023 at 9:02 pm #14802645
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	I'd appreciate it if you could provide further details on the issue. From what I gathered, it seems like the problem is with the Feed Manager. However, I'm uncertain about its connection with WPML. I have enabled debug information for this support ticket. You can refer to the following link to find out how to obtain this information from your site and share it with us: http://wpml.org/faq/provide-debug-information-faster-support/
November 15, 2023 at 7:09 am #14804461
alexanderW-35	The feed manager generates a link with the prefix /de/, but on the site the link is in German without this prefix.
November 15, 2023 at 2:22 pm #14809901
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for explaining the issue to me. In WPML settings, there is no setting can affect the feed manager to generate links without a language folder. I believe it generates links that way because your secondary language is German. My suggestion would be to contact the Product Feed Manager plugin author and ask them for guidance on how to exclude this behavior. Alternatively, you can try using a compatible plugin at https://wpml.org/plugin/woocommerce-google-product-feed/.