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[Resolved] Media Translation not working within the Unlimited Element Carousel Widget

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with media translation not working within the Unlimited Element Carousel Widget using the WPML plugin. They are seeking a way to manage media names for different languages and ensure that the media translates correctly across different language versions of the site.

Solution:
1. Install and Activate WPML Media Translation: Ensure that the WPML Media Translation add-on is installed and activated.
2. Enable Automatic Media Text Translation: Go to WPML → Settings, scroll to the Media Translation section, and turn on 'Automatically detect best options for translating image texts'.
3. Translate the Page with the Carousel: Use the WPML Translation Dashboard to send the page containing the carousel for translation.
4. Replace Media in WPML Media Translation: Assign different images for each language by using the WPML Media Translation tool.
5. Re-save Your Elementor Page: After updating media translations, re-save the original page in Elementor to refresh content and apply new translation settings.

If these steps do not resolve the issue, or if the solution seems outdated or not applicable to your specific case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 43 replies, has 0 voices.

Last updated by Anonymous 5 months ago.

Assisted by: Kor.

Author Posts
November 27, 2025 at 8:50 pm #17616731

Anonymous

Hello?

I will be leaving work soon with no access to a computer.

Can I get a secure link to post my staging site?
November 27, 2025 at 8:51 pm #17616732

Kor

Thanks for your reply. It's enabled.

November 30, 2025 at 5:10 pm #17620789

Kor

Thanks for your reply. Could you please try translating the image URL now? hidden link

I've added some custom XML configuration here hidden link below

<widget name="ucaddon_cover_flow_carousel">
      <fields>
        <field>uc_items</field>
      </fields>
      <fields-in-item items_of="uc_items">
        <field>image>url</field>
      </fields-in-item>
    </widget>

Check out the attached screenshot.

Screenshot_124.png
November 30, 2025 at 7:24 pm #17620900

Anonymous

Hi Kor,

What I see on the Staging Site I created for you is the attached.

I don't see what you sent me.

WPML_Foundation Booklets_Staging Site.JPG
November 30, 2025 at 7:26 pm #17620916

Kor

Thanks for your reply. Could you type http on the search form as shown in my attached screenshot?

Screenshot_124.png
November 30, 2025 at 7:28 pm #17620931

Anonymous

This is what i see

WPML_http.JPG
November 30, 2025 at 7:31 pm #17620953

Kor

Thanks for your reply. If you're working on a new template, you need to "update" the page so that WPML could recognize the custom XML configuration that I've added.

I'm working on this page hidden link and here is the screen recording hidden link
November 30, 2025 at 7:52 pm #17621017

Anonymous

Ok, I see you were working on the SMALL template and not the regular one.

So I went on the SMALL template.
Added the FR in the file name (as my media image attached)
And the switch didn't occur yet.

What did I do wrong?

WPML_Not translated yet.JPG
Samples of FR media with FR at the end of the name.JPG
WPML_http_FR added to media link.JPG
November 30, 2025 at 7:59 pm #17621060

Kor

Thanks for your reply. May I know which template you are working on? Could you share the URL of the page in question here?

November 30, 2025 at 8:01 pm #17621061

Anonymous

hidden link
December 1, 2025 at 11:01 am #17622179

Kor

Thanks for your reply. I can still see the issue here. hidden link . But when I tested it on our sandbox site, it worked fine hidden link . I'm able to change the image on the translated page.

here is the login hidden link . Please allow me to escalate this to our 2nd Tier Support for further investigation. I will come back to you once I've feedback.

December 1, 2025 at 2:36 pm #17622996

Anonymous

Yes please!

Thank you
December 2, 2025 at 8:29 am #17624846

Kor

Thanks for your patience. I have received feedback from our 2nd Tier Support and they suggested using the Media Translation addon to translate the media and not through the Advanced Translation Editor. You can refer to this section of the documentation https://wpml.org/documentation/getting-started-guide/media-translation/#how-to-display-different-media-per-language

December 2, 2025 at 3:57 pm #17627585

Anonymous

Hi kor,

I am already using Media Translate add-on

My FR have the FR addon to the file name (as my media) (see image).

What else can make it NOT work?

Do I need to upload all of these plug-ins again (see image)

Do I download all these.JPG
I am already using Media Translate.jpg
December 2, 2025 at 4:04 pm #17627626

Kor

Thanks for your reply. I'm able to make it work here hidden link . I've translated the chocolate image into a cake using Media Translation here hidden link .

Could you copy and paste your Coverflow Carousel to this test page?

Screenshot_149.png
Screenshot_150.png