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[Resolved] Menu item cannot be translated

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to translate one menu item, 'Certification Path', in the header despite attempting manual translation.
Solution:
We recommend checking if the menu item has been translated through the WPML interface. You can follow the step-by-step guide on how to translate menus at Translating Menus Documentation.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic is split from https://wpml.org/forums/topic/wpml-is-not-translating-my-elementor-website/

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This topic contains 1 reply, has 0 voices.

Last updated by Kor 9 months, 2 weeks ago.

Assisted by: Kor.

Author Posts
July 25, 2025 at 8:22 am #17270267

patrickH-93

Thank you and noted about the false reading.
All the pages have been translated, except one menu item, 'Certification Path' in our header.
I have tried to translate the string manually, but it didn't work.
July 25, 2025 at 2:38 pm #17271582

Kor

Thanks for your reply. I've checked and it looks like you've not translated your menu's here hidden link . Please follow the instructions here https://wpml.org/documentation/getting-started-guide/translating-menus/ to translate your menus.