Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're encountering an error message 'Jobs could not be loaded' when accessing WPML/Translations, it might be due to plugin conflicts or issues with the database.
Solution:
We recommend following these steps to resolve the issue:
1. Deactivate non-WPML plugins one by one to identify any conflicts.
2. Use the WPML Troubleshooting tool by navigating to WPML > Support > Troubleshooting. Here, clear the cache in WPML, remove ghost entries from translation tables, fix element_type collation, and fix post type assignment.
3. If the issue persists, re-register your site with a new WPML registration key. First, log in to your WPML account and delete the existing site key. Then, create a new subscription key and register your site with this new key by navigating to your Site Dashboard > Plugins > Add New > Commercial tab, and follow the steps to unregister and re-register WPML.

If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 40 replies, has 1 voice.

Last updated by Carlos Rojas 1 week, 3 days ago.

Assisted by: Carlos Rojas.

Author Posts
April 20, 2026 at 8:18 am #17979800

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Can you ask your client to share a screenshot of https://wpml.org/account/sites/

April 20, 2026 at 12:00 pm #17980774

apricoG

Here it is ! Site key is ENHWmR24XX

screenshot_14-04-2026.png
April 20, 2026 at 12:03 pm #17980792

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

As you can see, the site registered in the screenshot is on HTTP instead of HTTPS. Can you change the URL and add HTTPS?

April 20, 2026 at 1:58 pm #17981295

apricoG

No, sorry, its an old screenshot, url have been modify to: hidden link since....

April 21, 2026 at 7:47 am #17982882

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,
Thank you for your confirmation

I can see the translation jobs loading correctly in WPML -> Translation Dashboard now. Can you confirm that the issue is solved?

April 21, 2026 at 1:09 pm #17984235

apricoG

But the error message is still displaying when you go to Translation !

April 21, 2026 at 1:18 pm #17984285

apricoG

I got the good screenshot from my client.

image_from_YBG.png
April 21, 2026 at 3:56 pm #17985031

apricoG

My client just post jobs opening at the end of march, and the problem start around the same time. I know they translate the post manually directly into Pages. I think the problem borned at the same time...

April 22, 2026 at 6:58 am #17986115

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

I tried to access the site to double-check the error you mentioned here: https://wpml.org/forums/topic/my-wpml-make-an-error-into-translations/?paged=3#post-17984235, but the credentials are not working anymore.

Please share the access credentials to the site in your next message, which I have set private again.

April 22, 2026 at 11:06 am #17987136

apricoG

I just recover a backup before the error display. I'm trying to remake change I did without causing the same error. I will come back to you as soon as I can.

April 22, 2026 at 11:54 am #17987413

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Thank you for keeping me posted.