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Supporter timezone: Asia/Jerusalem (GMT+03:00)
This topic contains 1 replies, has 0 voices.
Last updated by 3 months, 2 weeks ago.
Assisted by: Itamar.
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 WPML Supporter since 02/2016 Languages: Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00) |
Hi, This ticket has been inactive for quite a while. I didn't get a reply from you. So, I've transformed this chat into a support ticket because you may still need our help. I explained my findings in the chat. I'm unsure you saw them, so I'm adding below what I wrote in the chat. 1. The report seems OK. It matches what I can see on our side. You can download the reprot In WPML -> Translation Dashboard -> Translation Tools here: hidden link 2. I opened it with Excel. The total credits are: 201708. Please see the attached screenshot, 2026-01-22_14-37-22.jpg. 3. This matches the invoice we sent you today. So it seems to be right. We didn't charge you for translations you didn't use. You can see our calculator here: 4. You can choose a translation engine that costs fewer credits per word. You can do that in WPML -> Settings. Please see the attached screenshot 2026-01-22_14-43-22.jpg. If you choose the Microsoft engine, then it is only 1 credit per word. DeepL and Google are 2 credits per word. And with the pay-as-you-go payment method, you pay less the more you translate. You can see that here as well: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/. You also said you mistakenly spent 30,000 credits on hidden link. Is it correct? Waiting for your answer.     |
The topic ‘[Closed] Paid 90 dollar to translate my site tlfinterieurs.nl did translate like 39 products to german and fr…’ is closed to new replies.