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Tagged: Documentation request
This topic contains 7 replies, has 2 voices.
Last updated by katieW-3 10 months, 1 week ago.
Assisted by: Itamar.
Author | Posts |
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June 24, 2024 at 10:29 am #15805560 | |
katieW-3 |
Background of the issue: Symptoms: Questions: |
June 24, 2024 at 10:44 am #15805742 | |
Itamar WPML Supporter since 02/2016
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00) |
Hi, This ticket has been inactive for quite a while. I didn't get a reply from you. So, I've transformed this chat into a support ticket because you may still need our help. If you do, please reply to this ticket, and one of our supporters will continue helping you. You experience a known issue we have. PHP version 8.3 is not fully compatible with WordPress and WPML. We explain this issue in the following erratum page. We suggest considering temporarily using an earlier PHP version if the messages are disruptive. Regards, |
June 24, 2024 at 10:51 am #15805798 | |
katieW-3 |
Hi, we have tried to create page using translation for other languages and still the same issue. Thanks |
June 24, 2024 at 10:54 am #15805888 | |
katieW-3 |
Have read through the link you have sent it's regarding the PHP 8.2 and the site is using PHP 8.3 - so do you suggest that we will use the older version of PHP ? Thanks |
June 24, 2024 at 11:27 am #15806347 | |
Itamar WPML Supporter since 02/2016
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00) |
Hi, In the link to the erratum page, we also link to the following page on the WordPress handbook. https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/ You can see there that the situation with PHP 8.2 and 8.3 is the same. They are both in "beta support," meaning they are not yet fully supported. Please see the attached screenshot. Yes, my suggestion to you is to use a lower version of PHP. |
June 25, 2024 at 2:51 pm #15822241 | |
katieW-3 |
Hi There, we have tried downgraded to PHP 8 and still having the same issue. we can't able to create a page using WPML translation with DIVI theme. Thank you. |
June 25, 2024 at 6:10 pm #15824111 | |
Itamar WPML Supporter since 02/2016
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00) |
Hi, Please ensure to follow our guide about working with Divi. https://wpml.org/documentation/theme-compatibility/divi-builder/#divi-with-wpml The debug info you attached shows that your server WP Memory Limit is 40M. Our recommendations are to have the following as minimal requirements: - PHP 7 and above (this OK with your installation) with a WP Memory Limit of at least 128MB while 256MB is recommended. MySQL 5.6 and above. Please follow this link for detailed documentation: https://wpml.org/home/minimum-requirements/ Is it possible for you to change those to the minimum requirement? You may need to contact your hosting provider for that. Meeting those baseline requirements is critical before debugging and sometimes solves issues you experience. The most important thing is to raise the WP Memory Limit. Please try to raise it before you contact your hosting company. You can do it from the wp-config.php file in your WordPress installation. Insert this code in that file: /** Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M' ); Add it before this line: /* That's all, stop editing! Happy blogging. */ Could you please perform that procedure and see if it helps? Thanks, |
June 27, 2024 at 8:16 am #15841648 | |
katieW-3 |
Hi Itamar, we have added this into config file but unfortunately it's the same issue. can't translate the page using DIVI layout in different languages. Thank you. |