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[Resolved] Problem with Translation of Revolution Slider and Widgets in WPML

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing issues with translating content created using the Revolution Slider and various widgets (e.g., Section Slider) on your WordPress site using the WPML plugin. Despite following standard procedures, you are unable to locate and translate certain strings from the Revolution Slider and widgets in the WPML String Translation section.
Solution:
We recommend following these guides to resolve your issue:

These guides provide detailed steps to find and translate the missing strings in the Revolution Slider and widgets.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 replies, has 2 voices.

Last updated by Carlos Rojas 1 year, 9 months ago.

Assisted by: Carlos Rojas.

Author Posts
July 12, 2024 at 11:15 am #15942086

toniB-16

Background of the issue:
I am experiencing issues with translating content created using the Revolution Slider and various widgets (e.g., Section Slider) on my WordPress site using the WPML plugin. Despite following standard procedures, I am unable to locate and translate certain strings from the Revolution Slider and widgets in the WPML String Translation section. I have ensured that all WPML components (String Translation, Translation Management) and the Revolution Slider plugin are updated to their latest versions. I have also attempted to manually add missing strings via WPML String Translation, checked Revolution Slider settings for any compatibility options with WPML, and tried using the WPML Advanced Translation Editor by sending relevant pages/posts for translation.

Symptoms:
The text and strings within the Revolution Slider and various widgets, such as the Section Slider, are not appearing in the WPML String Translation section, affecting the multilingual functionality of my site.

Questions:
Why are the strings from the Revolution Slider not appearing in the WPML String Translation section?
Why are the strings from various widgets, such as the Section Slider, not showing up for translation?
What specific settings or additional steps do I need to follow to resolve this issue?
July 12, 2024 at 11:19 am #15942094

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

I kindly ask you to follow these two guides:
- https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
- https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/

In these guides, you will find the steps to find strings that don't appear in String Translation and how to translate the slides from Revolution Slider step-by-step.

Please let me know if you need assistance after following the two shared guides.
Regards,
Carlos