Problem: You are trying to translate a new website created by importing a ZIP file from another already translated site. After turning off WPML and editing, the system still recognizes it as the old domain. Solution: We recommend re-registering your site and removing the old keys, as they may no longer be valid for your specific site. Follow these steps: 1. Navigate to Plugins → Add New and select the Commercial tab. Then, click on "Unregister WPML from this site." 2. Once the page loads, click on "Register WPML." A prompt will appear asking you to enter the site key. Click on "Get a key for this site." 3. In your WPML account, complete the site key wizard and set it to "Production site." 4. Copy your new key and paste it into the Commercial tab. After that, you can delete your old site keys from your WPML account. You can find more details on this process here.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: You are experiencing issues with translating content created using the Revolution Slider and various widgets (e.g., Section Slider) on your WordPress site using the WPML plugin. Despite following standard procedures, you are unable to locate and translate certain strings from the Revolution Slider and widgets in the WPML String Translation section. Solution: We recommend following these guides to resolve your issue:
These guides provide detailed steps to find and translate the missing strings in the Revolution Slider and widgets.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
