Hi,
We are experiencing an issue in our shop related to WPML translations. Whenever we change a tag on a product and click Save, the short description and description in other languages are automatically overwritten with the content from the default language.
This creates a significant problem because we are currently importing a large number of new products. If the translations are overwritten each time we make a small change (such as updating tags), it becomes very time-consuming to manually fix every translation product by product.
Could you please advise what might be causing this behavior?
Some additional questions:
Is this related to the WPML Advanced Translation Editor?
Would switching to the Classic Translation Editor or the default WordPress editor prevent the translations from being overwritten?
Is there a setting that allows translations to remain independent when editing products?
Our goal is to be able to update product tags without affecting already translated content.
Thank you in advance for your help.
Translation of this product is fine. Croatian and Slovenian are similar but if you read you will see that it is differenet,
This is not our problem.
Probem is that we add with csv more than 100 eqipment products. We try to change atribute on one and it overwrite all translations ( description and short description ) with default language.
We are repationg our request one more time. Your reply is nothing that we asked.
Hi,
We are experiencing an issue in our shop related to WPML translations. Whenever we change a tag on a product and click Save, the short description and description in other languages are automatically overwritten with the content from the default language.
This creates a significant problem because we are currently importing a large number of new products. If the translations are overwritten each time we make a small change (such as updating tags), it becomes very time-consuming to manually fix every translation product by product.
Could you please advise what might be causing this behavior?
Some additional questions:
Is this related to the WPML Advanced Translation Editor?
Would switching to the Classic Translation Editor or the default WordPress editor prevent the translations from being overwritten?
Is there a setting that allows translations to remain independent when editing products?
Our goal is to be able to update product tags without affecting already translated content.
Languages: English (English )Vietnamese (Vietnamese )
Timezone: Asia/Ho_Chi_Minh (GMT+07:00)
Hi,
To investigate the issue further, I would like to request temporary access (wp-admin and FTP) to your site. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info.
If it doesn't work, you can try to access the database, search for the translation product ID and delete the meta key "_icl_lang_duplicate_of", please check the attached screenshot.
Then update the product in the original language, like changing attributes as well.
Now we had again few hours of work because we change thru bulk edit visibility from hidden to visible and all description and short description where agan override.
Languages: English (English )Vietnamese (Vietnamese )
Timezone: Asia/Ho_Chi_Minh (GMT+07:00)
Hi,
Can you please share your site credentials as I requested above? And let me know how you import products, translation products, steps to do that. I will help you find the root of the issue.
Alternatively, you can access the database, table wp_postmeta, search for the meta key "_icl_lang_duplicate_of" and delete all found rows to translate the product independently.
Languages: English (English )Vietnamese (Vietnamese )
Timezone: Asia/Ho_Chi_Minh (GMT+07:00)
Hi,
I fixed the duplication issue for all products on your site. Now you can edit the product in the original language, add tags or edit content and save changes without syncing content to the translation products.
Languages: English (English )Vietnamese (Vietnamese )
Timezone: Asia/Ho_Chi_Minh (GMT+07:00)
Hi,
I already explained that the translation products are duplications, 3 times in this ticket. I fixed the issue by deleting all rows in the table wp_postmeta that have the meta key "_icl_lang_duplicate_of".
Next time, if you import new products or update existing product content and still experience the issue, please let me know the steps you take to import. I will check and find the root of the issue.
If we enter product by hand and dont want to translate it thru new system how can I avoid this issues. Translation dashboard is not suitable because it cuts text file in two many raws.
On page you just did copy paste on all descritipion. Maybe you can think of fixing this?
If we made in main language and then duplicate to other for example and insert translation manually on page of certain product?
I can explain now how we did it.
- we prepared csv file
- we importted file to main language
- then we export original language and do translations for other 2 languages
- we name them producten and producthr and then imported them in each language
Languages: English (English )Vietnamese (Vietnamese )
Timezone: Asia/Ho_Chi_Minh (GMT+07:00)
Hi,
1. Translation dashboard is not suitable because it cuts text file in two many raws.
Can you please share more details about this issue? What is the text file that Translation Dashboard cuts into many raws? Some screenshots or a screen record of this would be better so I can understand and check the issue.
2. If we made in main language and then duplicate to other for example and insert translation manually on page of certain product?
If you want to translate the product/post/page manually, you can use the WordPress editor and you do not need to duplicate it.
Or import the translation products without duplicating the original products
